06-25-2012 04:34:42 PM - last edited on 06-25-2012 06:13:59 PM by ShaunMN
I have AT&T service for my home and cell phones an
I live in Lilburn, GA just outside of Atlanta.
My next door neighbor has U-verse availability, but uses Direct TV. I have several houses in a row on my street that either have U-verse availability or are connected to U-verse. The closest house with actual service is 4-5 away. There are a number of homes in my subdivisio
I have asked AT&T to research my house and I get t
So, I'm perplexed why Uverse availability seems to literally stop next d
Thanks for any thoughts on this.
06-25-2012 05:20:04 PM
Did you use the website to submit an Address Search Request?
06-26-2012 01:53:49 PM
Yep. I've been using the AT&T U-verse website to check on availability for quite some time. My address still shows not available. But my next-door neighbor shows available, along with several houses adjacent to my house on the same street. And several houses on my street have active U-verse service.
06-26-2012 02:02:26 PM
Other than having an Address Search Request conduced, I'm not sure what else can be done. The results of the research indicated that your home does not qualify for U-verse service.
You might try sending a PM to Alex who is an AT&T Community Manager on this forum to see if there is anything else that can be done.
Also, check the settings on your account to make sure that you will receive email notification when a PM is received on this forum.