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Visitor

Posts: 5

Registered: ‎07-11-2012

Do any of AT&T Support Techs or engineers search Community postings for unresolved issues?

‎07-11-2012 12:55:47 PM

If yes, then why are there issues dating back to 2008 or later still showing unresolved like my current uverseonline.att.net login issue?

If no, which looks like the case, why not!

ACE - Master

Posts: 22,517

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: Do any of AT&T Support Techs or engineers search Community postings for unresolved issues?

‎07-16-2012 04:52:55 PM

Many times people don't mark their problems as resolved. In your case, send Alex a PM he is an ATT Community Manager on the forum. He will get you to the right person to get your issue resolved.

http://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/318276

Award for Community Excellence (A.C.E.) achiever for 2012*

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