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Posts: 1

Registered: ‎05-14-2012

Frequent disconnects/retrains

‎05-15-2012 04:56:57 PM

Getting numerous retrains and disconnects.

Support replaced my gateway and drop, but still occuring. I think there is correlation to the phone side, as I've noticed drops when phone call comes in or "correct" a problem by picking up the phone. Its not always the case, but enough that it seems related.

ACE - Champion

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Registered: ‎05-18-2009

Re: Frequent disconnects/retrains

‎05-15-2012 04:59:19 PM

Your Error Table indicates some possible issues with your system. Call Technical Support and let them know that you are still having issues. They will schedule a technician to come onsite.

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