05-31-2012 06:50:55 PM
Let me explain myself first this make take some time.
I have been a customer of att for many many years. I have had 2 dsl accounts at my house for those years. I was recently forced to switch from Dsl to Uverse ( I have no complaints about the speed or the service at all).
The only problem is I have 4 people living at my house who all have computers and 1 12mbps line is horrible for us. 1 person cant log onto hulu and start watching a movie or download or uload anything without it lagging us to death.
I cant upgrade to the higher package here since its not avail.
I really need another account but the people ( att support say I cant ) Im wondering why? If I pay my bill every month like im supposed to do, why not let me pay you guys another 50 dollars a month. Right now im kinda being forced to find someone else to fill my internet needs.
Is there anyway around this at all.
05-31-2012 06:54:30 PM
05-31-2012 06:58:54 PM - edited 05-31-2012 06:59:30 PM
06-02-2012 08:02:33 PM
I have 2 uverse internet accounts in the same house it can be done most ATT people will say no you cant do it but I have 2. You have to have 2 phone lines thats the only thing you need! Just call and order you another intenet account they will hook you up!
06-03-2012 03:33:39 PM - edited 06-03-2012 03:42:19 PM
Umm, perhaps the pervious user has misinformation. To have two uverse accounts, you need to have 2 NIDs on the side of the house (they grey boxes with a lock on one side) along with two drop lines (or just a higher standard drop). While physically, it's entirely possible to have two accounts at the same premise, you'll have a hard time creating two accounts at the same address with active service. The only way that i've seen this done with u-verse is having (as fearlessuser mentioned) a town-coordinated upper/lower, unit number, apartment number, or some other type of divider.
The answer is a physical one. The twisted pair drop leading to your premise would have a high amount of crosstalk as the lines would run on the same, high frequency. I would venture to say that it would not be a logical financial investment for ATT to run a second pair to your house. Let's say you move residence... how many people do you think would have a need for two seperate accounts bearing in mind the price? That's a personal opinion, however, it's one that might make more sense to you.
06-03-2012 04:01:56 PM
Ya know we do have 2 of those grey boxes outside that could be why it works for us. one is on the back porch and one on the front pole. We had 3 landlines at one time ages ago. They added a grey box to the back for some reason. Im not sure why I think because of something technical lol So maybe thats why ours works. I dont know how it works for sure but it does work. 2 accounts is possible.