New to the AT&T community forums? Sign Up

[ { "url": "/", "displayName": "AT&T Community Forums", "code": "090000", "cl": "cng-header-a", "fn": "Community~Home", "pn": "AT&T Community Forums_Pg", "children": [ { "url": "/t5/AT-T-Wireless/ct-p/ATTWireless", "displayName": "Wireless", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums", "pn": "AT&T Wireless Community_Pg", "children": [ { "url": "http://forums.att.com/t5/AT-T-Wireless-Community/ct-p/attwireless", "displayName": "Wireless Forums", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums", "pn": "AT&T Wireless Community_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/announcements", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Support-Videos/bg-p/Wireless_Support_Videos", "displayName": "Wireless Support Videos", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Forum~Wireless Support Videos", "pn": "Wireless Support Videos_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Account-and-Billing/ct-p/Customer_Care", "displayName": "Wireless Account and Billing", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Wireless Account and Billing", "pn": "Wireless Account and Billing_Pg" } , { "url": "http://forums.att.com/t5/Wireless-General-Care-and/bd-p/customercare", "displayName": "Wireless General Care and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Wireless Account and Billing|Forum~General Care and Support", "pn": "Wireless General Care and Support_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Online-Account-Access/bd-p/OCS", "displayName": "Wireless Online Account Access", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Wireless Account and Billing|Forum~Online Account Access", "pn": "Wireless Online Account Access_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Billing/bd-p/Billing", "displayName": "Wireless Billing", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Wireless Account and Billing|Forum~Billing", "pn": "Wireless Billing_Pg" } , { "url": "http://forums.att.com/t5/Network-Coverage/bd-p/reportservice", "displayName": "Network Coverage", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Wireless Account and Billing|Forum~Network Coverage", "pn": "Network Coverage_Pg" } , { "url": "http://forums.att.com/t5/Prepaid/bd-p/prepaid", "displayName": "Prepaid", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Wireless Account and Billing|Forum~Prepaid", "pn": "Prepaid_Pg" } , { "url": "http://forums.att.com/t5/Phone-Upgrade/bd-p/PhoneUpgrade", "displayName": "Phone Upgrade", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Wireless Account and Billing|Forum~Phone Upgrade", "pn": "Phone Upgrade_Pg" } , { "url": "http://forums.att.com/t5/Features-Services/ct-p/data", "displayName": "Features & Services", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services", "pn": "Features & Services_Pg" } , { "url": "http://forums.att.com/t5/Account-Features/bd-p/international", "displayName": "Account Features", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~Account Features", "pn": "Account Features_Pg" } , { "url": "http://forums.att.com/t5/Data-Messaging-Features-Internet/bd-p/messaging", "displayName": "Data & Messaging Features, Internet Tethering", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~Data & Messaging Features, Internet Tethering", "pn": "Data & Messaging Features, Internet Tethering_Pg" } , { "url": "http://forums.att.com/t5/Device-Features/bd-p/xpressmail", "displayName": "Device Features", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~Device Features", "pn": "Device Features_Pg" } , { "url": "http://forums.att.com/t5/AT-T-Smart-Controls-8480-Smart/bd-p/smartcontrols", "displayName": "AT&T Smart Controls℠ (Smart Limits)", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~AT&T Smart Controls℠ (Smart Limits)", "pn": "AT&T Smart Controls℠ (Smart Limits)_Pg" } , { "url": "http://forums.att.com/t5/Tones-Games-More/ct-p/tones_games", "displayName": "Tones, Games, More", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Tones, Games, More", "pn": "Tones, Games, More_Pg" } , { "url": "http://forums.att.com/t5/Tones-Games-Videos-More/bd-p/ringtones", "displayName": "Tones, Games, Videos, More...", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Tones, Games, More|Forum~Tones, Games, Videos, More...", "pn": "Tones, Games, Videos, More..._Pg" } , { "url": "http://forums.att.com/t5/Phones-Devices/ct-p/gsmgprs", "displayName": "Phones & Devices", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices", "pn": "Phones & Devices_Pg" } , { "url": "http://forums.att.com/t5/Wireless-General-Device/bd-p/gsmgprs", "displayName": "Wireless General Device Discussion/Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Wireless General Device Discussion/Support", "pn": "Wireless General Device Discussion/Support_Pg" } , { "url": "http://forums.att.com/t5/Apple-Community-Discussion/bd-p/apple", "displayName": "Apple Community Discussion/Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Apple Community Discussion/Support", "pn": "Apple Community Discussion/Support_Pg" } , { "url": "http://forums.att.com/t5/Android-Discussion-and-Support/bd-p/Android", "displayName": "Android Discussion and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Android Discussion and Support", "pn": "Android Discussion and Support_Pg" } , { "url": "http://forums.att.com/t5/BlackBerry-Community-Discussion/bd-p/rim", "displayName": "BlackBerry Community Discussion/Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~BlackBerry", "pn": "BlackBerry Community Discussion/Support_Pg" } , { "url": "http://forums.att.com/t5/Windows-Discussion-and-Support/bd-p/WindowsOS", "displayName": "Windows® Discussion and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Windows® Discussion and Support", "pn": "Windows® Discussion and Support_Pg" } , { "url": "http://forums.att.com/t5/3G-MicroCell/bd-p/3gmicrocell", "displayName": "3G MicroCell™", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~3G MicroCell™", "pn": "3G MicroCell™_Pg" } , { "url": "http://forums.att.com/t5/Foro-en-espa%C3%B1ol/ct-p/spanish", "displayName": "Foro en español", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español", "pn": "Foro en español_Pg" } , { "url": "http://forums.att.com/t5/Anuncios/bd-p/Foros_Anuncios", "displayName": "Anuncios", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español|Forum~Anuncios", "pn": "Anuncios_Pg" } , { "url": "http://forums.att.com/t5/Foro-de-discusi%C3%B3n/bd-p/spanish", "displayName": "Foro de discusión", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español|Forum~Foro de discusión", "pn": "Foro de discusión_Pg" } , { "url": "http://forums.att.com/t5/La-Sala/bd-p/the_lounge_es", "displayName": "La Sala", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español|Forum~La Sala", "pn": "La Sala_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/contrib", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Community-Suggestions/bd-p/gen", "displayName": "Wireless Community Suggestions", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Member Discussions|Forum~Wireless Community Suggestions", "pn": "Wireless Community Suggestions_Pg" } , { "url": "http://forums.att.com/t5/The-Wireless-Lounge/bd-p/TheLounge", "displayName": "The Wireless Lounge", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Member Discussions|Forum~The Wireless Lounge", "pn": "The Wireless Lounge_Pg" } ] }, { "url": "/t5/AT-T-U-verse/ct-p/ATTUverse", "displayName": "U-verse", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums", "pn": "AT&T U-verse Community_Pg", "children": [ { "url": "http://forums.att.com/t5/AT-T-U-verse-Community/ct-p/attuverse", "displayName": "U-verse Forums", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums", "pn": "AT&T U-verse Community_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/uverse-Welcome", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Support-Videos/bg-p/U-verse_Support_Videos", "displayName": "U-verse Support Videos", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Forum~U-verse Support Videos", "pn": "U-verse Support Videos_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Account-and-Billing/ct-p/UverseAccountBilling", "displayName": "U-verse Account and Billing", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Account and Billing", "pn": "U-verse Account and Billing_Pg" } , { "url": "http://forums.att.com/t5/U-Verse-General-Care-and-Support/bd-p/caresupport", "displayName": "U-Verse General Care and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Account and Billing|Forum~U-Verse General Care and Support", "pn": "U-Verse General Care and Support_Pg" } , { "url": "http://forums.att.com/t5/U-Verse-Billing/bd-p/uverse-billing", "displayName": "U-Verse Billing", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Account and Billing|Forum~U-Verse Billing", "pn": "U-Verse Billing_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Equipment/ct-p/U-VerseEquipment", "displayName": "U-verse Equipment", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment", "pn": "U-verse Equipment_Pg" } , { "url": "http://forums.att.com/t5/Residential-Gateway/bd-p/gateway", "displayName": "Residential Gateway", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment|Forum~Residential Gateway", "pn": "Residential Gateway_Pg" } , { "url": "http://forums.att.com/t5/Receivers-Battery-Backup/bd-p/uverse-Uverse_TV_Equipment", "displayName": "Receivers/Battery Backup", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment|Forum~Receivers", "pn": "Receivers/Battery Backup_Pg" } , { "url": "http://forums.att.com/t5/Remote-Controls/bd-p/remotecontrols", "displayName": "Remote Controls", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment|Forum~Remote Controls", "pn": "Remote Controls_Pg" } , { "url": "http://forums.att.com/t5/U-verse-TV/ct-p/uverse-U-verseTV", "displayName": "U-verse TV", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV", "pn": "U-verse TV_Pg" } , { "url": "http://forums.att.com/t5/Total-Home-DVR/bd-p/uverse-thdvr", "displayName": "Total Home DVR", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV|Forum~Total Home DVR", "pn": "Total Home DVR_Pg" } , { "url": "http://forums.att.com/t5/Applications/bd-p/U-verse_Apps", "displayName": "Applications", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV|Forum~Applications", "pn": "Applications_Pg" } , { "url": "http://forums.att.com/t5/Features-and-How-To/bd-p/uverse-Uverse_TV_Programming", "displayName": "Features and How To", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV|Forum~Features and How To", "pn": "Features and How To_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Internet/ct-p/uverse-U-verse_Internet", "displayName": "U-verse Internet", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Internet", "pn": "U-verse Internet_Pg" } , { "url": "http://forums.att.com/t5/Features-and-How-To/bd-p/uverse-HSIA", "displayName": "Features and How To", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Internet|Forum~Features and How To", "pn": "Features and How To_Pg" } , { "url": "http://forums.att.com/t5/Setup-and-Self-Install/bd-p/setup_install", "displayName": "Setup and Self-Install", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Internet|Forum~Setup and Self-Install", "pn": "Setup and Self-Install_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Voice-VOIP/ct-p/uverse-voice", "displayName": "U-verse Voice (VOIP)", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Voice (VOIP)", "pn": "U-verse Voice (VOIP)_Pg" } , { "url": "http://forums.att.com/t5/Features-and-How-To/bd-p/uverse-voice_features", "displayName": "Features and How To", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Voice (VOIP)|Forum~Features and How To", "pn": "Features and How To_Pg" } , { "url": "http://forums.att.com/t5/Setup-and-Self-Install/bd-p/uverse-voice_setup", "displayName": "Setup and Self-Install", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Voice (VOIP)|Forum~Setup and Self-Install", "pn": "Setup and Self-Install_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/uverse-Comm_Member_Disc", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Community-Suggestions/bd-p/uverse-Community_Feedback", "displayName": "U-verse Community Suggestions", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Member Discussions|Forum~U-verse Community Suggestions", "pn": "U-verse Community Suggestions_Pg" } , { "url": "http://forums.att.com/t5/The-U-verse-Lounge/bd-p/uverse-The_Lounge", "displayName": "The U-verse Lounge", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Member Discussions|Forum~The U-verse Lounge", "pn": "The U-verse Lounge_Pg" } ] }, { "url": "/t5/AT-T-Internet-DSL-Forums/ct-p/attinternet", "displayName": "Internet", "cl": "cng-header-a", "fn": "Community~Home|Category1~Internet & DSL Forums", "pn": "AT&T Internet & DSL Forums_Pg", "children": [ { "url": "http://forums.att.com/t5/AT-T-Internet-DSL-Forums/ct-p/attinternet", "displayName": "DSL Internet", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet", "pn": "AT&T Internet & DSL Forums_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/internet-Announcements", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/Internet-DSL-Support-Videos/bg-p/Internet-DSL_Support_Videos", "displayName": "Internet / DSL Support Videos", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Forum~Internet / DSL Support Videos", "pn": "Internet / DSL Support Videos_Pg" } , { "url": "http://forums.att.com/t5/Internet-Account-and-Billing/ct-p/internet-Customer_Care", "displayName": "Internet Account and Billing", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Internet Account and Billing", "pn": "Internet Account and Billing_Pg" } , { "url": "http://forums.att.com/t5/Internet-DSL-General-Care-and/bd-p/internet-General_Care", "displayName": "Internet/DSL General Care and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Internet Account and Billing|Forum~General Care", "pn": "Internet/DSL General Care and Support_Pg" } , { "url": "http://forums.att.com/t5/Internet-DSL-Billing/bd-p/internet-Billing", "displayName": "Internet/DSL Billing", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Internet Account and Billing|Forum~Internet/DSL Billing", "pn": "Internet/DSL Billing_Pg" } , { "url": "http://forums.att.com/t5/Email-Security-Equipment/ct-p/internet-Email_Internet_Security", "displayName": "Email, Security, Equipment", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Email, Security, Equipment", "pn": "Email, Security, Equipment_Pg" } , { "url": "http://forums.att.com/t5/Email-Internet-Security/bd-p/internet-Internet", "displayName": "Email, Internet, Security", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Email, Security, Equipment|Forum~Email, Internet, Security", "pn": "Email, Internet, Security_Pg" } , { "url": "http://forums.att.com/t5/DSL-Routers-Home-Networks/bd-p/internet-Routers_and_Home_Networks", "displayName": "DSL Routers, Home Networks, Computers, Other", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Email, Security, Equipment|Forum~Equipment", "pn": "DSL Routers, Home Networks, Computers, Other_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/internet-Community_Discussions", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/Internet-and-DSL-Community/bd-p/internet-Community_Feedback", "displayName": "Internet and DSL Community Suggestions", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Member Discussions|Forum~Internet and DSL Community Suggestions", "pn": "Internet and DSL Community Suggestions_Pg" } , { "url": "http://forums.att.com/t5/The-Internet-and-DSL-Lounge/bd-p/InternetLounge", "displayName": "The Internet and DSL Lounge", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Member Discussions|Forum~The Internet and DSL Lounge", "pn": "The Internet and DSL Lounge_Pg" } ] }, { "url": "/t5/ConnecTech/ct-p/Uverse_ConnecTech", "displayName": "ConnecTech", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech", "pn": "ConnecTech_Pg", "children": [ { "url": "http://forums.att.com/t5/ConnecTech/ct-p/Uverse_ConnecTech", "displayName": "ConnecTech", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech", "pn": "ConnecTech_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/ConnecTech_Announcements", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/PC-Tips-and-Advice/ct-p/ConnecTech_PC_Tips_and_Advice", "displayName": "PC Tips and Advice", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice", "pn": "PC Tips and Advice_Pg" } , { "url": "http://forums.att.com/t5/Performance-Speed/bd-p/ConnecTech_Board_Performance_Speed", "displayName": "Performance & Speed", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Performance & Speed", "pn": "Performance & Speed_Pg" } , { "url": "http://forums.att.com/t5/Windows-Related-Topics/bd-p/ConnecTech_Board_Windows_Related", "displayName": "Windows Related Topics", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Windows Related Topics", "pn": "Windows Related Topics_Pg" } , { "url": "http://forums.att.com/t5/Connecting-Devices/bd-p/ConnecTech_Connecting_Devices", "displayName": "Connecting Devices", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Connecting Devices", "pn": "Connecting Devices_Pg" } , { "url": "http://forums.att.com/t5/Error-Messages/bd-p/ConnecTech_Board_Error_Messages", "displayName": "Error Messages", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Error Messages", "pn": "Error Messages_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Networking/ct-p/ConnecTech_Wireless_Networking_Products", "displayName": "Wireless Networking", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking", "pn": "Wireless Networking_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Security-Settings/bd-p/ConnecTech_Board_Wireless_Security", "displayName": "Wireless Security Settings", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Wireless Security Settings", "pn": "Wireless Security Settings_Pg" } , { "url": "http://forums.att.com/t5/Connecting-to-the-Network/bd-p/ConnecTech_Board_Connecting", "displayName": "Connecting to the Network", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Connecting to the Network", "pn": "Connecting to the Network_Pg" } , { "url": "http://forums.att.com/t5/Staying-Connected/bd-p/ConnecTech_Board_Staying_Connected", "displayName": "Staying Connected", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Staying Connected", "pn": "Staying Connected_Pg" } , { "url": "http://forums.att.com/t5/Configuration/bd-p/ConnecTech_Board_Configuration", "displayName": "Configuration", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Configuration", "pn": "Configuration_Pg" } , { "url": "http://forums.att.com/t5/Online-Security/ct-p/ConnecTech_OnlineSecurityandPerformance", "displayName": "Online Security", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security", "pn": "Online Security_Pg" } , { "url": "http://forums.att.com/t5/Anti-Virus/bd-p/ConnecTech_Board_Anti_Virus", "displayName": "Anti-Virus", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Anti-Virus", "pn": "Anti-Virus_Pg" } , { "url": "http://forums.att.com/t5/Firewall/bd-p/ConnecTech_Board_Firewall", "displayName": "Firewall", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Firewall", "pn": "Firewall_Pg" } , { "url": "http://forums.att.com/t5/Security-Updates-and-Fixes/bd-p/ConnecTech_Board_Security_Updates", "displayName": "Security Updates and Fixes", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Security Updates and Fixes", "pn": "Security Updates and Fixes_Pg" } , { "url": "http://forums.att.com/t5/Settings-and-Maintenance/bd-p/ConnecTech_Board_Settings_Maintenance", "displayName": "Settings and Maintenance", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Settings and Maintenance", "pn": "Settings and Maintenance_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/ConnecTech_Member_Discussion", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/General-Posts/bd-p/ConnecTech_Board_General_Posts", "displayName": "General Posts", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Member Discussions|Forum~General Posts", "pn": "General Posts_Pg" } ] }, { "url": "http://bizcommunity.att.com/", "displayName": "Business Community", "tg": "blank", "children": [ { "url": "http://bizcommunity.att.com/", "displayName": "Business Community", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Announcements/bd-p/business_solutions_announcements", "displayName": "Announcements", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/General-Account-and-Billing/ct-p/BusinessGeneral", "displayName": "General Account and Billing", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/General-Care-and-Support/bd-p/bizcustcare", "displayName": "General Care and Support", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Premier-Online-Account/bd-p/businesspremier", "displayName": "Premier Online Account Management", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Ordering-and-Activations/bd-p/bizordactiv", "displayName": "Ordering and Activations", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Features-and-Services/ct-p/BusinessMobility", "displayName": "Features and Services", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Applications/bd-p/ATTMobileApps", "displayName": "Applications", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Features-and-Offers/bd-p/business_mobility_features", "displayName": "Features and Offers", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Messaging/bd-p/business_mobile_messing", "displayName": "Messaging", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Equipment-and-Devices/ct-p/BusinessEquipment", "displayName": "Equipment and Devices", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/General-Device-Support/bd-p/businessgendevice", "displayName": "General Device Support", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Apple/bd-p/businessapple", "displayName": "Apple", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Android/bd-p/Android1", "displayName": "Android", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/BlackBerry/bd-p/businessblackberry", "displayName": "BlackBerry", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Internet-Tethering/bd-p/businesstether", "displayName": "Internet/ Tethering", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Windows-Mobile/bd-p/businesswinmo", "displayName": "Windows Mobile", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/3G-MicroCell/bd-p/3G_microcell_business", "displayName": "3G MicroCell", "tg": "blank" } ] } ] } ]

Contributor

Posts: 1

Registered: ‎01-29-2012

Line left exposed and running across neighbor's driveway?

‎01-29-2012 06:31:29 AM

Hello. The installer left what I believe is the telephone line running from my house, across my yard, and across the neighbor's yard and driveway into the other neighbor's yard. I'm assuming we aren't all supposed to mow over it come summer. Should I also assume that someone is coming back to bury it? The installer left his ladder, as well, but I don't have a number to call for him. The stupid automated service at the main phone number doesn't have an option for "post-install leftovers" and I don't know who else to contact. Thanks!

ACE - Professor

Posts: 1,607

Topics: 147

Kudos: 124

Solutions: 23

Registered: ‎05-11-2009

Re: Line left exposed and running across neighbor's driveway?

‎01-29-2012 08:02:19 AM

Contact Alex, one of the Community Managers via PM. He'll be able to get the right people involved.
Alex

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

Posts: 14,868

Topics: 1,752

Kudos: 780

Solutions: 256

Registered: ‎05-18-2009

Re: Line left exposed and running across neighbor's driveway?

[ Edited ]

‎01-29-2012 08:05:13 AM - edited ‎01-29-2012 08:05:31 AM

DrShell wrote:

Hello. The installer left what I believe is the telephone line running from my house, across my yard, and across the neighbor's yard and driveway into the other neighbor's yard. I'm assuming we aren't all supposed to mow over it come summer. Should I also assume that someone is coming back to bury it? The installer left his ladder, as well, but I don't have a number to call for him. The stupid automated service at the main phone number doesn't have an option for "post-install leftovers" and I don't know who else to contact. Thanks!

Lines are buried within 7 - 10 days.

Award for Community Excellence (A.C.E.) achiever for 2012*

Contributor

Posts: 1

Registered: ‎05-16-2012

Re: Line left exposed and running across neighbor's driveway?

‎05-16-2012 05:56:32 PM

One of my neighbors apparently got uverse, and the installer left a line running from a pole to the opposite fence. I've tried calling att, but they say they can't help me because I'm not a customer. Any ideas about what to do? I don't even know where the line goes after it leaves my yard.

ACE - Professor

Posts: 1,607

Topics: 147

Kudos: 124

Solutions: 23

Registered: ‎05-11-2009

Re: Line left exposed and running across neighbor's driveway?

[ Edited ]

‎05-17-2012 07:19:21 AM - edited ‎05-17-2012 07:21:06 AM

Lines are usually buried within 10 days, if it's been longer than that, Contact Alex one of the AT&T Community Managers via PM and he'll get it escalated to the right people.

Award for Community Excellence (A.C.E.) achiever for 2012*

See important details on services & offers

AT&T on the Web

att.com
Shop. Service. Support.

att.net
E-mail - News - Weather & More

© AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T 36USC220506

The first nationwide carrier to be awarded the Seal of Wireless Quality. For details, visit www.ctia.org.

Click to verify BBB accreditation and to see a BBB report.