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Contributor

Posts: 1

Registered: ‎04-21-2012

OK, we are joining the crappy service tech bandwagon

[ Edited ]

‎04-21-2012 02:42:43 PM - edited ‎04-21-2012 02:44:57 PM

OK, called the "automated" Uverse-TV help system this moring and it decided I needed a tech to roll a truck and that our time slot was 12-4pm. Here we are at 4:42pm CDT and no tech, no phone call that they will be late.

Time to cut the cord and go back to Dish.. AT&T... It's ALWAYS your business to loose!!

Just like with Comcast, once I cut the cord, I never ever go back!

For those wanting to say how great their service has been, no need to reply to this.

ACE - Expert

Posts: 22,593

Topics: 1,283

Kudos: 297

Solutions: 43

Registered: ‎12-10-2007

Re: OK, we are joining the crappy service tech bandwagon

‎04-21-2012 06:27:39 PM

Send Alex a PM he is an ATT Community Manager on the forum. He can get you to the proper dept/person to get your issues resolved.

http://forums.att.com/t5/user/viewprofilepage/user-id/318276

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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