Redeem your rewards!!!!!!!!!!!!

SEH1 · ‎12-16-2011

I don't want what happened to me to happen to anyone else! I signed up for U-verse and was told I would receive a $100 promo card. I just assumed it would be mailed to me because no one told me otherwise. I didn't learn until it was too late that I had to redeem it online. When I emailed someone at AT&T to inquire about it no one responded. It's as if AT&T wants people to not know how to redeem rewards so they don't have to give them out.

I'm very disappointed with every aspect of AT&T's customer service. I don't have a chioce when it comes to my cable provider because of the building I live in. If I did I would not choose AT&T. I am considering filing a complaint with the Better Business Bureau.

gregzoll_1 · ‎06-23-2010

If you did not get it, PM Alex regarding, and someone from Media services will contact you about possible credit to your account, due to missing the deadline.

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"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
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yguidroz · ‎05-29-2012

I too was told we would be receiving 200.00 in rewards. After not receiving it I had to call the Reward Center. It hadn't even been keyed in. They told me that my 200.00 dollars-repeat 200.00 dollars would come in the mail. I only received 100.00. Called them again and now they are saying it was only 100.00. I told them that was not true. I have to contact my representative to get this straight who may not be working there anymore. I am very disatisfied with every aspect of this situation. If not resolved I will move back to Cox Cable.

mibrnsurg · ‎07-15-2008

yguidroz wrote:

I too was told we would be receiving 200.00 in rewards. After not receiving it I had to call the Reward Center. It hadn't even been keyed in. They told me that my 200.00 dollars-repeat 200.00 dollars would come in the mail. I only received 100.00. Called them again and now they are saying it was only 100.00. I told them that was not true. I have to contact my representative to get this straight who may not be working there anymore. I am very disatisfied with every aspect of this situation. If not resolved I will move back to Cox Cable.

Contact Alex, the AT&T Community Manager that has helped many users, by Private Message (his response, blue letter in upper right are PMs). Include your full name, account # and good phone #.:

http://forums.att.com/t5/user/viewprofilepage/user-id/318276

Let us know how things work out if you can after contacting Alex. Good luck

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more