04-22-2012 09:44:06 PM
04-22-2012 09:47:24 PM
Send a PM to Alex who is an AT&T Community Manager on this forum.
04-23-2012 03:25:51 PM
You should send Alex a PM he will get you to the proper dept/person to get your issue resolved. Let him know what you have had to go through.
04-23-2012 09:19:17 PM
Download UVRT at http://www.uvrealtime.com
Post screenshots of these tabs:
Coax/HPNA (unless you are all Ethernet)
Note: If you are a Mac user, this program only works on Windows OS at this time.
I'm rebooting outside box via the battery backup 6 out of 7 days a week tecs come out replace items still have trouble the 2wire is the only item that has not Ben replace. I'm just tired calling AT&T and being told the ping with no trouble while I'm looking AT&T the Internet with the ! In the triangle or red X. HELP thanks