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Visitor

Posts: 2

Registered: ‎02-21-2012

Tired of rebooting U-Verse

‎04-22-2012 09:44:06 PM

I'm rebooting outside box via the battery backup 6 out of 7 days a week tecs come out replace items still have trouble the 2wire is the only item that has not Ben replace. I'm just tired calling AT&T and being told the ping with no trouble while I'm looking AT&T the Internet with the ! In the triangle or red X. HELP thanks

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ACE - Champion

Posts: 14,792

Topics: 1,748

Kudos: 783

Solutions: 247

Registered: ‎05-18-2009

Re: Tired of rebooting U-Verse

‎04-22-2012 09:47:24 PM

Send a PM to Alex who is an AT&T Community Manager on this forum.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Master

Posts: 22,517

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Registered: ‎12-10-2007

Re: Tired of rebooting U-Verse

‎04-23-2012 03:25:51 PM

You should send Alex a PM he will get you to the proper dept/person to get your issue resolved. Let him know what you have had to go through.

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ACE - Master

Posts: 22,101

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Registered: ‎07-28-2007

My Device: ♥ U-verse! NOT~AN~EMPLOYEE!

Re: Tired of rebooting U-Verse

‎04-23-2012 09:19:17 PM

Download UVRT at http://www.uvrealtime.com
Post screenshots of these tabs:
IP/Profile
Error Table
Bitloading
Coax/HPNA (unless you are all Ethernet)
Channels/Streams

Note: If you are a Mac user, this program only works on Windows OS at this time.

handyman3789 wrote:
I'm rebooting outside box via the battery backup 6 out of 7 days a week tecs come out replace items still have trouble the 2wire is the only item that has not Ben replace. I'm just tired calling AT&T and being told the ping with no trouble while I'm looking AT&T the Internet with the ! In the triangle or red X. HELP thanks

Award for Community Excellence (A.C.E.) achiever for 2012*

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