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Visitor

Posts: 1

Registered: ‎07-11-2012

U-verse internet installation cut out my landlines phone

‎07-11-2012 02:59:44 PM

Hi.

Need your advise!

I just had new U-verse installation which switch my old DSL to u-verse internet services. The tech showed up yesterday morning did installation but cut out my landlines phone. I called him back and he said he was work on different area. Basic solution is I need to open a repair case to wait for 3 days for another landlines phone services tech show up to do the repair, I called att repair line and they only able to provide me the time line when the repair ticket could be done. I call the install tech a few times and he was never answer my call. Is any one know the att complain phone# publish somewhere?

Thank you!

ACE - Champion

Posts: 14,792

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Registered: ‎05-18-2009

Re: U-verse internet installation cut out my landlines phone

‎07-11-2012 05:17:44 PM

Send a PM to Alex who is an AT&T Community Manager on this forum.

Also, check the settings on your account to make sure that you will receive email notification when a PM is received on this forum.

Award for Community Excellence (A.C.E.) achiever for 2012*

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