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Visitor

Posts: 4

Registered: ‎08-08-2012

UVerse Availability in my area

‎08-10-2012 04:27:22 PM

Whenever I put my address in to the uverse availability checked it tells me its not available. Yet houses that are less than a mile away can get uverse. And when I call ATT they tell me the same thing - not available. I would like to get Uverse internet. I have seen other posts that mention contacting ATT employees that handle uverse. Should I do that and if so who should i contact?

ACE - Champion

Posts: 14,791

Topics: 1,748

Kudos: 783

Solutions: 247

Registered: ‎05-18-2009

Re: UVerse Availability in my area

‎08-10-2012 05:48:57 PM

Did you use the website to submit an Address Search Request?

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 4

Registered: ‎08-08-2012

Re: UVerse Availability in my area

‎08-10-2012 05:55:11 PM

Yes

ACE - Champion

Posts: 14,791

Topics: 1,748

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Solutions: 247

Registered: ‎05-18-2009

Re: UVerse Availability in my area

‎08-10-2012 05:59:05 PM

Houses a mile away is a long distance for U-verse service. Can your next door neighbors receive U-verse? If not, it appears that you are not in a location that can receive U-verse.

Award for Community Excellence (A.C.E.) achiever for 2012*

Visitor

Posts: 4

Registered: ‎08-08-2012

Re: UVerse Availability in my area

‎08-10-2012 10:26:28 PM

There is Uverse a half mile away. So that is the closest i have found. Interestingly, ATT CSR said there was no Uverse anywhere near me.

ACE - Champion

Posts: 14,791

Topics: 1,748

Kudos: 783

Solutions: 247

Registered: ‎05-18-2009

Re: UVerse Availability in my area

‎08-10-2012 10:37:41 PM

A half mile (2640 feet) can be the difference between U-verse being available and U-verse not being available.

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