06-29-2012 09:03:01 AM
Unmerging ATT and Yahoo: Despite what everyone says, even ATT Level 2 support can't unmerge my Yahoo and ATT accounts. They tried for an hour.
ATT Level 3: Can unmerging be done? If so, why can't my account be unmerged? I have no ATT services yet ATT still controls my Yahoo email account.
06-29-2012 12:45:16 PM
RGubber - Is your account a yahoo.com that was merged to be att key & you canceled att service?
Seems like worse case would be att or yahoo erases it then Yahoo builds a new one with your current address. (Never did see where a customer could erase. If that were possible you could do this yourself if your address is not blocked.)
Oh, you say you would loose all your stuff? If Yahoo cannot save it & reload it for you - open a gmail account download all your Yahoo - do the cancel rebuild - download from gmail to yahoo. Maybe you would find you like gmail better & not go back to yahoo.
06-29-2012 02:12:43 PM
Yes, I had Yahoo for many years then added ATT service and they became merged. I hated the idea when it 1st happened. It sucks being dependent on an internet service provider for email. Yes, I moved to a new town and quit all the ATT services. I was on the phone with ATT level 2 support for over an hour. They worked on it for while and could not unmerge the two. I need to change my password because the Yahoo email was hacked. Yes, I do have a GMail account as well. It is my primary email account. I maintained the Yahoo account because it was attached to Facebook, Flickr, friends and some bills. I ended up permently deleting all my Yahoo contacts (over a thousand) so they aren't peppered with spam emails everyday. I did export them to CSV file in case I need any of them. I think they're all in my Gmail anyway.
If I try to change my password I'm linked back to the ATT site. Because I'm not an ATT customer I can't make password changes. I can change the password but it's awkward. I have to call ATT and they'll do it for me. As soon as I can I get rid of Yahoo I will. I notice there's dozens of websites that will fix problems like mine for cash. When Yahoo does not and will not respond to a situation that can not be solved through their online resources it's frustrating when the only solution involves a 3rd party for hire.
06-30-2012 06:50:29 AM
Try your your Login by starting with this link. Some of my problems disappeared when I had the computer verification ID showing. Have no idea if this will help you. I stumbled across this when I was doing something else.
It lets me dump my Yahoo e-mails to my laptop disk drive.
04-07-2013 06:38:06 AM
Still a myth. No way to delete my account and tech service seems to have 'forgotten' how to help with this as well.Particularly frustrating for me is that the password reset in ATT.com isn't resetting my Yahoo password so I can't even access it to download my contacts and switch them over to my gmail. So done with Yahoo and ATT.