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Visitor

Posts: 1

Registered: ‎08-05-2012

Why does everything U-Verse have to be so annoying?

‎08-05-2012 09:15:07 AM

I received an envelope that said I was receiving a reward for being a customer for one year as of 06/2012. It prompted me through how to receive my award. First login to this website, chose this service, enter your account number printed here, and then guess what? "We can't find your account number or your account number is invalid". For once I thought I might get a nice little treat for having put up with the worst TV service in existense. But it was just another cruel trick. Haha you thought AT&T was going to buy you a pizza. Sucker!!!

I am a Uverse 450 customer and have been for over a year. I'm switching to something else as soon as my commitment is up.

ACE - Wizard

Posts: 2,230

Kudos: 204

Registered: ‎06-26-2009

My Device: U450, HD Premium Tier, Max 18

Re: Why does everything U-Verse have to be so annoying?

‎08-05-2012 10:07:03 AM

Was it the AT&T rewards website? Surely it didn't say to log into the forums.

"If you find this post helpful and it solved your issue please mark it as a solution. This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Champion

Posts: 14,803

Topics: 1,751

Kudos: 783

Solutions: 249

Registered: ‎05-18-2009

Re: Why does everything U-Verse have to be so annoying?

[ Edited ]

‎08-05-2012 10:31:48 AM - edited ‎08-05-2012 10:34:07 AM

You definitely would not have been instructed to log onto this forum to redeem an reward.

By the way, I know a number of U-verse customers who have redeemed the anniversary gift of a free pizza and a movie. The reward is for real!

Award for Community Excellence (A.C.E.) achiever for 2012*

ACE - Professor

Posts: 6,444

Topics: 1,107

Kudos: 133

Solutions: 31

Registered: ‎04-21-2008

My Device: LG Optimus (Virgin Mobile)

Re: Why does everything U-Verse have to be so annoying?

[ Edited ]

‎08-06-2012 12:01:22 PM - edited ‎08-06-2012 12:03:27 PM

If you really want to find out about the offer, in terms of getting it resolved, you should try contacting Alex, one of the AT&T Community Managers for further assistance.

Leaving U-Verse because you didn't get a free pizza? Ha! I'm staying with AT&T, just because of the "Nosiree Bob / Who's Bob?" commercial!

Award for Community Excellence (A.C.E.) achiever for 2012*

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