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Visitor

Posts: 2

Registered: ‎07-23-2006

My Device: Nokia 3120b

You need BETTER customer service

‎06-01-2012 09:25:44 PM

U-Verse: You need much better customer service! Don't you see all the complaints your customers have about it and if you do see the complaints, why are you not dealing with the problems. You owe that to us as your loyal customers.

ACE - Master

Posts: 22,101

Kudos: 376

Registered: ‎07-28-2007

My Device: ♥ U-verse! NOT~AN~EMPLOYEE!

Re: You need BETTER customer service

‎06-01-2012 09:35:31 PM

I think they're aware, and why they have this forum, along with a Facebook page, and a Twitter page.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Master

Posts: 22,515

Topics: 1,283

Kudos: 295

Solutions: 43

Registered: ‎12-10-2007

Re: You need BETTER customer service

‎06-03-2012 01:14:05 PM

If you have an issue resolved that you had difficulty with through CS, send Alex a PM he is an ATT Community manager on the forum.

http://forums.att.com/t5/user/viewprofilepage/user-id/318276

Award for Community Excellence (A.C.E.) achiever for 2012*

ACE - Guru

Posts: 5,005

Registered: ‎02-08-2010

My Device: VZW Motorola RAZR M

Re: You need BETTER customer service

‎06-04-2012 04:08:59 AM

ALL providers need improvement on their customer service. Have you seen the complaints for comcast?

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

Award for Community Excellence (A.C.E.) achiever for 2012*

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