customer service terrible

[flash5150]

hello i need a email address or a phone # for the ceo Randall L. Stephenson i nee to let him know how lowsy his customer support is and how bad this company is run ive been on the phone with your customer support for over 6 hours and i have been waiting for a repair tech for 8 hours now and i still have no internet and i have no tv for the last 4 days i have spoke to every forigner that works for your company you cannot understand any of them and if nothing is done i will bring my business elsewhere so all i need is a phone # or email thank you

[mibrnsurg ACE - Geek]

Search online as we can not post it here.

Edit:  Contact Alex, the AT&T Community Manager that has helped many users, by Private Message (his response, blue letter in upper right are PMs). Include your full name, account # and good phone #.:

http://forums.att.com/t5/user/viewprofilepage/user-id/318276

Let us know how things work out if you can after contacting Alex. 

Chris

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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

[SomeJoe7777 ACE - Geek]

If you would like to contact the AT&T CEO or other members of the Board of Directors, click the "AT&T Links" tab in my signature below, then click on the "AT&T Corporate Governance" link.

On that page is a "Contact Us" section, and there is a link that says "How to Contact AT&T's Board of Directors". It contains a mailing address.

While some people have gotten good results using this method, there is no guarantee that your mail will be acted upon.

[heathermariehin…]

These are the following addresses I am sending my letter to, rather than just choose one- I want them to KNOW how dissatisfied I am with their poor service.

AT&T

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