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Visitor

Posts: 39

Registered: ‎03-16-2008

THANK YOU WENDY

‎11-03-2010 05:48:24 AM

Wendy,

I wanted to post a message for all to see to thank you for all the assistance you have provided me regarding the changes in user names!

Your actions went above and beyond and I hope your supervisors and managers understand and appreciate how tuned you are to AT&T customer concerns.

To say the user name changes were confusing to me would be an understatement. I think that this was in part due to the fact that I have UVerse TV, Internet, land phone, and cell phone service all from AT&T and I had been stuck with many different logins and user names.

I certainly hope that the structure of the new board will allow for simplification of the process and an end to the confusion on my part. As I have said earlier, perhaps a little more up front information on the complications of such changes could have minimized the confusion.

THANKS AGAIN!!!

Moderator

Posts: 1,008

Registered: ‎02-12-2009

Re: THANK YOU WENDY

‎11-03-2010 08:02:09 AM

You are so welcome and I'm glad we finally got rid of your "_1"

ACE - Czar

Posts: 1,607

Topics: 147

Kudos: 122

Solutions: 23

Registered: ‎05-11-2009

Re: THANK YOU WENDY

‎11-03-2010 08:17:26 AM

Ditto that for me too, Wendy. My "_1" is gone also.

Award for Community Excellence (A.C.E.) achiever for 2012*

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