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Visitor

Posts: 1

Registered: ‎04-15-2012

Welcome Email Broken Links

‎04-16-2012 02:44:03 AM

Dear AT&T,

I recently received a "Welcome to the AT&T Community" email when I registered for the account I am now using to post this message. Deciding that I had wasted my time, I attempted to follow two links in that email which could be used to disable my account.

The two links were: "Never e-mail me again" which led to http://forums.att.com/cng/r?k=H12NCFTJDE0MKL; and, "Remove me, someone registered using this e-mail address by mistake" which led to http://forums.att.com/cng/r?k=H12NCFTJDE0MKL. Both of these URLs are the same, and both do not work (HTTP 404 Page)

More and more I discover e-mail links such as these do not work. I think you, whomever runs this forum, should fix this so others can cancel their service if need be. At the very least, if someone's address was inadvertently registered, that afflicted person has an easy to use "out."

ACE - Master

Posts: 22,101

Kudos: 376

Registered: ‎07-28-2007

My Device: ♥ U-verse! NOT~AN~EMPLOYEE!

Re: Welcome Email Broken Links

‎04-16-2012 04:05:52 PM

I've contacted one of the Mods to see if they can look into it.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Moderator

Posts: 1,377

Registered: ‎11-18-2011

Re: Welcome Email Broken Links

‎04-16-2012 05:38:22 PM

Hello NicodemasSimpson and welcome!

I am sorry for the trouble you are experiencing with the links received in the "Welcome email"

The links that you have listed do indeed indicate a 404 error.

I have sent you a Private Message. Please click on the blue envelope private message envelope.gif in the upper right hand corner of any forum page.

Thanks!

Phil-101
Community Moderator

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread.
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