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HTC Titan headphone jack/charg er port problems
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07-17-2012 09:13:16 AM
My brother and I both got HTC Titans at the beginning of December 2011. Very quickly he began having issues with the charger not securely plugging into the phone. It charges but comes unplugged very easily, and the microUSB plug is able to rotate about 45 degrees side to side while it is plugged in.
I did not have any problems with this until a few weeks ago when my dog got her legs tangled in the cable and pulled it from the phone while it was charging. My phone's charge port is still not as loose as my brother's phone, but one of my chargers will no longer charge my phone unless I jiggle it a little after plugging it in.
I also play music from my phone through my car stereo's auxiliary input. Over the past few months, the headphone jack on my phone has become very loose as well. Sometimes, the bumps in the road will move the auxiliary cable in the jack enough to lose connection and stop the music player. It is becoming very annoying. I was wondering if anyone else has had issues with the ports on their HTC Titan becoming loose. None of my previous phone have ever had an issue like this and this is my 3rd different model of Windows Phone since it was released in 2010 that I've used in the same manner.
Re: HTC Titan headphone jack/charg er port problems
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07-17-2012 11:45:37 AM
My Titan is starting to have the microUSB problem which is strange.
1. I switch between 3 different phones so it only gets used 1/3 the time.
2. I haven't had it but a few months.
My next phone will be made by Nokia. I'm done with HTC. Sorry to hear you guys are having problems though. However, you both should be covered by the year warranty. You should call AT&T and get them replaced.
-Mc
Re: HTC Titan headphone jack/charg er port problems
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07-18-2012 06:23:24 AM
Your phone is still under warranty. Contact HTC, get it repaired/replaced.
http://www.htc.com/www/help/htc-titan/#troubleshoo
You'll get to customer service, where you can arrange to ship it in for service.









