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Visitor

Posts: 17

Registered: ‎01-22-2009

Nokia Lumia 900 firmware update issues

‎06-07-2012 07:46:54 PM

Anyone have problems updating the firmware on their Lumia 900?

Mine is stuck on step 6 of 10 for the past 40 minutes

Visitor

Posts: 17

Registered: ‎01-22-2009

Re: Nokia Lumia 900 firmware update issues

‎06-07-2012 08:47:08 PM

After 90 minutes I took a chance and un-plugged the phone. It restarted, and then I re-ran the update successfully.

Newbie

Posts: 62

Registered: ‎04-15-2012

My Device: Nokia Lumia 900

Re: Nokia Lumia 900 firmware update issues

‎06-08-2012 03:18:07 AM

You should never unplug a device when it's updating. Backup file maybe lost or corrupted. I did my update last night b4 I went to bed and had a successful update the next morning.

Visitor

Posts: 6

Registered: ‎05-01-2012

Re: Nokia Lumia 900 firmware update issues

‎06-08-2012 06:45:01 AM

I had a differt problem, three hours after installing, my screen froze, I could not even turn the phone off, all buttons were unresponsive. I am not asure it there is a way to hold a button to override a frozen screen, but I could not find one. as a last resort I uninstalled the update and the phone started working agauin (after the 40 minute uninstall). as this is the only time I have had the screen freeze I attribute it to the update.

Visitor

Posts: 2

Registered: ‎10-24-2008

Re: Nokia Lumia 900 firmware update issues

‎06-08-2012 05:10:13 PM

My phone locked up totally, on the OEM screen,, had to take back to ATT, luckily i was within 30 day peroid so I was able to get new phone... holding on NOT updating till i hear more on this

Visitor

Posts: 2

Registered: ‎06-13-2012

Re: Nokia Lumia 900 firmware update issues

‎06-13-2012 08:57:35 AM

I do have the same problem it stops at step 8 and does restart, but after that even after 1 hour or so the screen still shows "restarting your phone" but the phone is already restarted and it shows getting charged and zune still shows restarting. I have already crossed 30 days so cannot exchange. Thanks for the suggestions in advance.

Forum Regular

Posts: 94

Registered: ‎08-18-2008

My Device: Samsung Focus

Re: Nokia Lumia 900 firmware update issues

‎06-13-2012 11:42:19 AM

Try these

Try updateding on a computer with alot of free drive space and RAM

Update Zune

Make sure you have 5GB of unused space on your phone

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