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Visitor

Posts: 28

Registered: ‎03-26-2011

My Device: HTC surround

Visual voicemail

‎01-02-2012 09:17:01 AM

Just wondering... WP7.5 supports visual voicemail. Is AT&t ever going to implement it for Windows Phone and if not why not; if yes , when?

Visitor

Posts: 1

Registered: ‎01-02-2012

Re: Visual voicemail

‎01-02-2012 09:34:23 PM

Getting rather frustrated by the apparent lack of knowledge and/or concern from AT&T on this subject. Also surprised that Microsoft hasn't brought it's weight to bare to force the issue. It'd be nice if I could take my new Samsung Focus S over to T-Mobile who is on their game over there. MagikMail app with YouMail account is ok, especially if you don't mind everyone around you hearing the messages

Visitor

Posts: 28

Registered: ‎03-26-2011

My Device: HTC surround

Re: Visual voicemail

‎01-03-2012 01:38:18 PM

I also find it frustrating that they don't seem to monitor their own forums which are under "support". I'll resist the urge to get snarky.

Visitor

Posts: 3

Registered: ‎01-08-2012

Re: Visual voicemail

‎01-08-2012 08:42:42 AM

HELLOOO ATT..... We got questions!!! When will ATT implement Visual Voicemail for WP 7 ?????

WP is not the ugly stepchild to Apple iPhone and needs to get some attention from ATT... HELLOOO! Need an answer PLEASE.

ACE - Warrior

Posts: 652

Topics: 7

Kudos: 74

Solutions: 11

Registered: ‎07-12-2011

Re: Visual voicemail

‎01-08-2012 01:55:39 PM

AT&T doesn't staff Customer Service Reps in these forums. There are a pair of Community Managers who address some customer service issues, and a handful of other specialist types who occasionally answer more technical type questions. Good luck getting AT&T to comment on anything before they issue a press release about it.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 3

Registered: ‎01-08-2012

Re: Visual voicemail

‎01-08-2012 02:19:32 PM

Oh, I know you are right about that... I am just blowing off steam... I once tried to complain about an email problem they created for me with no warning and found no way to complain to anybody that mattered. So after talking to several foreign CS types with no success I wrote an email to every email address that I could find whether it was customer service, individuals, or departments. I must of emailed over fifty emails. Every response stated either they couldn't help or that it wasn't their Dept. They have me over a barrel cuz I need a couple of their services and don't want to break them all up.

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