05-04-2012 08:48:12 PM
i got stung by a wasp today and dropped my phone of course painful and my glossy white lumia 900 went tumbling the ground the surprise it bounced like a ball and landed on the glass it has not one scratch on the glass but it does have a dent on the bottom could i return it if i am still within the 30 days i have only had the phone 2 weeks.
05-05-2012 03:13:15 AM - edited 05-05-2012 03:15:59 AM
Do you have a case on your phone? It wouldn't hurt to ask for an exchange. If they did the exhcange you might have to pay a $35 restocking fee. Did you purchase the warranty/protection plan?
05-08-2012 07:55:26 AM
Hopefully you signed up for insurance. That's what covers you when you drop your phone..not a return policy.