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Guru

Posts: 652

Registered: ‎01-31-2004

My Device: iPhone 5, iPhone 4s,

$10.85 credit for "Motorcity"?

‎07-19-2012 07:51:16 AM

I'm curious if anyone here can shed any light on this experience.

I noticed online I have a $10.85 credit on my account. I was curious what that credit was for so I did a live chat with an at&t rep. He told me the credit was for cancelling "Motorcity" on July 3rd. I have no clue what Motorcity is, nor am I aware of having cancelled subscription or service recently. The rep (who was obviously in another country) couldn't shed any further light on what that credit might be for. I'm not complaining about getting a credit but I'd like to know what it was for.

Any ideas out there?

ACE - Master

Posts: 8,102

Topics: 123

Kudos: 196

Solutions: 259

Registered: ‎05-02-2003

My Device: iPhone 5

Re: $10.85 credit for "Motorcity"?

‎07-19-2012 04:31:38 PM

Some company probably spammed your account and ATT did an accross the board credit to get rid of the company and any associated charges.

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Guru

Posts: 652

Registered: ‎01-31-2004

My Device: iPhone 5, iPhone 4s,

Re: $10.85 credit for "Motorcity"?

‎07-19-2012 06:18:00 PM

The thing is, though, that I never saw a charge from that vendor. Do you think I'm getting a credit for a charge I never incurred? If so, that may be a first here.

ACE - Master

Posts: 8,102

Topics: 123

Kudos: 196

Solutions: 259

Registered: ‎05-02-2003

My Device: iPhone 5

Re: $10.85 credit for "Motorcity"?

‎07-21-2012 02:10:15 PM

jefe wrote:

The thing is, though, that I never saw a charge from that vendor. Do you think I'm getting a credit for a charge I never incurred? If so, that may be a first here.

I just think they discovered it from others and they went through all affected acconts.

Award for Community Excellence (A.C.E.) achiever for 2012*

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