- AT&T Forums Home
- /
- Wireless Forums
- /
- Wireless Account and Billing
- /
- Billing
- /
- Suspended service
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Suspended service
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
05-02-2012 02:09:10 PM
My service has been suspended and I need it restored immediately please. I have 3 people in constant medical need and I cannot be without phones. We not longer have lan lines and I worry about not being about to contact the doctors who are treating us. Please get back to me ASAP. If it is a manager that can do this that is great. I am trying to get things taken care of and although we are on a very fixed income we always get our bills paid. I am expecting funds in a few days and will be able to pay the past due amount and shortly there after we will be receiving a little extra that was not accounted for in our general funds. Please, Please, Please turn our service back on, we will have the past due balance no later than the 12th and get it all taken care of. I haven't even mentioned the problems we continue to have and have already trouble shooted several times and am now starting to document every time my calls drop or when I cannot load my internet.
Thank you for your time and immediate assistance in this matter.
Marie
Re: Suspended service
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
05-02-2012 02:37:29 PM
This is a support forum to allow AT&T customers to help each other solve problems.
If you have a billing issue I would call AT&T customer support and talk to their employees.
Wireless Billing & Payments 611 from your cell or 1-800-331-0500
Re: Suspended service
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
05-02-2012 02:40:17 PM
Hi Marie. I would like to see if I can quickly get you some help! I am going to send you a private message (blue envelope, top right of the screen) as I need some additional information so I can escalate this issue for you! ~Delia
Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Re: Suspended service
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
05-02-2012 04:17:08 PM
Got it resolved thank you.
Re: Suspended service
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
05-02-2012 08:12:05 PM
Oh that is great news Marie!
If I can help you with anything else, please don't hesitate to reach out to me via private message.
Wishing you the best. ~Delia
Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.








