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Czar

Posts: 1,130

Registered: ‎09-18-2005

Folding International Roaming Into Account Features -- Bad Move on ATT's Fault

‎05-27-2012 06:05:01 AM

I see that someone in ATT has folded international into the generic "account features" area. I've also seen that since this happened, the moderators are pushing certain international questions out to different areas of the Board. Does anyone know the back story on this? I, personally, think it is a bad move. The group wasn't dead and the questions seemed unique. Stu

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ACE - Wizard

Posts: 2,155

Topics: 15

Kudos: 149

Solutions: 39

Registered: ‎10-01-2007

My Device: HTC One X

Re: Folding International Roaming Into Account Features -- Bad Move on ATT's Fault

‎05-31-2012 09:43:05 AM

I agree it was a bad move. International service is something that is not used by everyone, all the time. So when they attempt to set it up or use it, the various hoops and obstacles are significant and can be mysterious and confusing. It made sense for these questions and issues to be handled in their own forum.

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