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Posts: 1

Registered: ‎07-02-2012

AT&T Suspended My Service, Balance is $0.00, But Still No Service...Any Help?

‎07-02-2012 03:28:26 PM

My service was suspended on Thursday, I paid my past due balance Saturday and still no service on my iPhone. I tried calling and I still get the same message, except the prompt tells me my balance is 0.00 past due now and when I dial *611, no luck either. Online, it says suspended but there's no reactivate button. I tried everything at this point and still no service. This is my only means of calling so I don't have a way to call from another phone, can this be fixed for me? Please, any help is appreciated.

ACE - Professor

Posts: 8,092

Topics: 123

Kudos: 193

Solutions: 259

Registered: ‎05-02-2003

My Device: iPhone 5

Re: AT&T Suspended My Service, Balance is $0.00, But Still No Service...Any Help?

‎07-02-2012 06:30:11 PM

Go to the online my Account above and under support toward the bottom right is the online chat. Try that or call in on another phone and keep pressing 0 to get an rep.

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