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Visitor

Posts: 1

Registered: ‎02-26-2012

AT&T customer service

‎02-26-2012 09:25:21 AM

Is absolutely awful. Took me forever to find a phone number online then once contacted I was transferred too many times and then put on hold. What ever happened to true customer service? Wishing we would have never switched over

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ACE - Geek

Posts: 9,663

Topics: 83

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Solutions: 175

Registered: ‎05-26-2008

Re: AT&T customer service

‎02-26-2012 09:30:06 AM

Mdreis wrote:
Is absolutely awful. Took me forever to find a phone number online then once contacted I was transferred too many times and then put on hold. What ever happened to true customer service? Wishing we would have never switched over

did you happen to look in the contact list of your cell phone? Unless you deleted them there is normaly the whole gambit of contact numbers there for att cellular services

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Warrior

Posts: 765

Registered: ‎12-17-2008

Re: AT&T customer service

‎02-28-2012 12:04:01 AM

AT&T customer service is one area I've generally been happy with so I guess I've been lucky.

Former Community Manager

Posts: 5,009

Registered: ‎06-20-2011

My Device: iPhone 5 & Samsung Focus

Re: AT&T customer service

‎02-28-2012 07:11:29 AM

Mdreis wrote:
Is absolutely awful. Took me forever to find a phone number online then once contacted I was transferred too many times and then put on hold. What ever happened to true customer service? Wishing we would have never switched over

I'm sorry to hear you had a hard time finding someone to speak with. Were you able to eventually speak with someone?

Please let us know so we can help!

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