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Re: AT&T to throttle unlimited data plan users...
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02-03-2012 06:28:40 PM
Deal with it? So, if someone uses unjustified methods you say deal with it? My only complaint is the fact I pay for 30$ for an unlimited plan and to get throttled at 2GB when there's a 3GB plan for the exact same price, that's clearly unjustified. I mean, I speak for everyone that network congestion is important and I wouldn't want anyone ruining usage with my smartphone by running up data. But to say just deal with it? AT&T hold us accountable if "WE" are to go over a certain limit... I believe we should hold them accountable as well. It's a service that they provide for which we have a contract.. and heck... it seems as though they have the ability to change what they so fit. And, it's damaging there customer base...
Re: AT&T to throttle unlimited data plan users...
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02-03-2012 06:48:52 PM
Re: AT&T to throttle unlimited data plan users...
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02-03-2012 07:14:29 PM
FWIW, they're aware of what's going on...a recent e-panel survey asked a TON of questions about how likely would you use *a* credit card (most likely an ATT MC/Visa) IF you could get unlimited data and unlimited talk for $75 or $100 a month.
There were several options that had to be rated in order of 1-5 as most likely to (get their credit card). The card might have an annual fee of $45.
Other options were the earlier mentioned prices for JUST unlimited data.

Re: AT&T to throttle unlimited data plan users...
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02-03-2012 10:12:03 PM - edited 02-03-2012 10:45:10 PM
i'd love to put u-verse on my 9810, and would pay the extra $10 for the add-on. but no way i go near something like that under the current conditions. the people in att commercials doing all that stuff? you're kidding right? their data bills must rival their car payments.
i've mentioned elsewhere i'd happily pay a c-note (plus optional add-ons) for a stress-free FULLY-CAPABLE share of an effective network for my device
considering the product & level of technology, i believe we're way beyond putting terms on any cell-phone services beyond "here's your device, here's what it can do, here's how much it costs to do it on our network."
the technical issue is the network itself, it's overbooked. that's not disputable, it's a technical fact.
the ethical (and legal) issue is knowingly overselling your resources. telecommunications resources no less. well, shoot, AT&T...myself i do believe you've stepped in deep doo-doo, and we will likely hear of real charges of real crimes over this someday.
what i like about someone here telling me "everyone's doing it" is that he's right, and it sure do look to me as if some fixing has taken place. fixing's serious if you get caught. seems to be "everyone's" doing it right out in the open. you look caught to me.
the stockholder has to put a leash on these guys, now! today's young schemers are NOT the folks we want in charge of this stuff. then again, the stockholder may have to find some self-restraint also...if there ever was any genuine pride in being an owner of such a company, i'm here to tell ya i wouldn't be too proud anymore if i was you.
AT&T's (and "everyone's") product is the service, retail sales should be a mere sidebar. quit selling more phones until you have the infrastructure to deliver the product, it's the right thing to do...so get your butts out there and actually spend (real) money building new stuff, and quit ripping off your existing customers more with every new customer you sign on.
Re: AT&T to throttle unlimited data plan users...
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02-04-2012 06:38:01 AM
Ludatyk wrote:
Deal with it? So, if someone uses unjustified methods you say deal with it? My only complaint is the fact I pay for 30$ for an unlimited plan and to get throttled at 2GB when there's a 3GB plan for the exact same price, that's clearly unjustified. I mean, I speak for everyone that network congestion is important and I wouldn't want anyone ruining usage with my smartphone by running up data. But to say just deal with it? AT&T hold us accountable if "WE" are to go over a certain limit... I believe we should hold them accountable as well. It's a service that they provide for which we have a contract.. and heck... it seems as though they have the ability to change what they so fit. And, it's damaging there customer base...
curious - how do you figure it is a "unjustified method" when the restraint is written into every carriers terms of service? They did not "change anything" they are enforcing terms that have been present for years - going back to the first Palm and windows mobile smartphones that where offered. Did you even read the terms, aup and fup documents that where shown to you on the screen or in paper befire you physically or electronicly agreed unther the words "I have read and understood these policies"?
It is not just att, the amjority of top teir carriers are enforcing the policy AND the wholy own Sprint carrier Virgon Mobile is now doing it - seems like a indication of where Sprint is heading to. By the way even bottom teir carriers have the policy - read crickets "unlimited policy" or even T-Mobiles "unlimited everything" policies.

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02-04-2012 07:11:16 AM
Re: AT&T to throttle unlimited data plan users...
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02-04-2012 07:14:25 AM - edited 02-04-2012 07:16:19 AM
Ludatyk wrote:
Enforcing it? Changing it? However or whatever you want to put it. At least reply to my entire post, as I said it being being throttled at 2 GB and there's a 3GB data plan for the exact same price, so basically that's perfect in your world? You would do the same? All I ask for is consistence. Am I being unjustified for asking consistence? If anything, they are "enforcing" us to give up our data plan. And being forced in any manner is definitely not cool in my book. Of course, I can keep my unlimited plan...which I plan to, but it's disappointing to pay for the exact same price as a tiered plan of 3 GB and get throttled at 2 GB.
disregarded the comparision of a grandfathered plan that is no longer avaialbel to a new plan that was released.
Have multiple family plans with smartphones on them, have both tiered and grandfathered unlimited plans on the phones, I agree with what they are doing, I disagree witht e way they handled the grandfathering of the unlimited plan
Like you say - " pay for the exact same price as a tiered plan of 3 GB and get throttled at 2 GB", since they are the same price then you lose nothing by switching. Instead of being throttled at 3gb you get another GB unthrottled for the overage cost

Re: AT&T to throttle unlimited data plan users...
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02-04-2012 10:22:56 AM
So, you understand where I'm coming from... I have had the unlimited (not anymore) data plan for many years and have been an AT&T customer for even longer and have now been throttled for the last two months for using a shocking amount of data (really only 2-3gb). If AT&T thinks that throttling can still be called unlimited data, well let's just see if the courts agree. There is nothing unlimited about slowing down a rural customer's data to the point that most services become useless. I understand that AT&T needs to protect it's data stream from being overburdened, but there must be a better way than punishing and abusing it's top customers. One idea, which it's likely too late now, is for AT&T to stop using it's profits to influence America's government and instead build more infrastructure. I'm not sure why the demand for data has caught AT&T by surprise. I mean, it wouldn't take much forsight to realize that we are moving towards the mobile entertainment, which of course demands much higher usage than just phone calls.
I ask that AT&T immediately stop throttling the top 5%. AT&T punishes people for not following their contracts, thus AT&T should be held to the same standards. Regardless of contractual loopholes, AT&T gave customers a specific unlimited plan for many years. AT&T created expectations of what the unlimited service was. By providing the unlimited plan, AT&T created customers that expected to not have to worry about data usage or AT&T's failure to build infrastructure and meet demand. Customers are not wrong for using their unlimited data in an unlimited manner. I truly can't believe that anything like this ever was approved, as AT&T is so clearly in the wrong here.
I won't even get into the whole debate about exploding data usage and the allegedly impending data crunch, as this all could have been avoided by better management at AT&T.
Re: AT&T to throttle unlimited data plan users...
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02-04-2012 12:16:21 PM - edited 02-04-2012 12:36:43 PM
NICE!
godless, you could have written almost any one of my posts on this forum.
it's called business ethics, AT&T...try 'em sometime, you just might find you like the results in the long run. you won't be able to pocket as much, because you'll be re-investing like a good company should, but you'll be stable as all get-out.
i'm saying this here because it just happened and it stays to point...if not for the "611 people" who help me on the phone, like a few minutes ago, and are able to disburse partial-refunds for services un-rendered, and who also take the time to acknowledge the current frustration, i would not continue to support such a predatory corporation.
Re: AT&T to throttle unlimited data plan users...
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02-04-2012 12:39:22 PM

Re: AT&T to throttle unlimited data plan users...
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02-04-2012 09:00:36 PM
some of you keep saying "they're all doing the same thing."
and some of us keep saying "no kidding."
but how does everyone doing make doing it any better?
with every new customer who comes online, everyone's share becomes smaller. then, the resulting scarcity caused by this overcrowding is used to extract a premium. this isn't accidental, as proven by the fact that "everyone's doing it."
do you not understand that methodically reducing service solely because the network is oversold does not reflect the letter or spirit of the fair use thingy? what was intended to ensure us protection from abuse by a few users is being mis-used by att to squeeze more people onto the same size network. ultimately, the agreement will not stand in the face of the company's failure to provide an adequate infrastructure.
Re: AT&T to throttle unlimited data plan users...
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02-05-2012
01:34:16 PM
- last edited on
02-06-2012
05:05:15 AM
by
Taylarie
I'm very concerned about this aspect of my unlimited plan. I shouldn't be, but apparently AT&T desperately wants users off the grandfathered accounts and will do whatever it takes to get them to either switch or make the service so miserable the user asks to switch.
Here is my issue:
I've seen screen shots of users on their phones where they get a message that they are in the top 5%. This means they will be throttled down to Edge speeds.
But they also show a screenshot that shows usage that is less than even 2GB. Usually a 500MB usage range give or take a few hundred.
What concerns me is that user may very well technically be within AT&T's twisted definition of the 5%. If they are only calculating top bandwidth users within the grandfathered in plan, that's an unfair way to figure out what percent category you fall into.
I would like to know what AT&T has to say about these screenshots I have seen of users with very low data usage, well within any current plan, being sent a text message stating they are within the top 5%. It should be impossible to get that message unless you exceed at least the highest currently offered non unlimited data plan. I believe that is 4GB.
So until you significantly go above 3-4GB, how would it ever be possible to fall into the 5% category?
Here is an article which explains this happening to one user who received the message and was at 3.2GB. Still well within his unlimited plan, but more to the point, not even going above the 4GB tethered plan. http://bit.ly/zi0JnZ (edited by request of OP.)
Throttling of speed after 2.1 gb fair?
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02-05-2012 02:00:01 PM
I am on the unlimited data plan. If my data is slow because of natural congestion then no one is limiting it, thus it is unlimited, and slow. However, if AT&T is limiting my data speed, then it is NOT unlimited.
I was throttled after using 2GB of data in 20 days. This is not compromising their network because they offer a 5GB plan.
They are being malicious and attempting to force people out of their unlimited data plans (or they miscalculated and are making reasonable users [like me] very upset).
I am filing an FCC complaint.
AT&T Starts Throttling Unlimited Data Users after 2GB of Monthly Usage
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02-05-2012 06:28:39 PM
In October, AT&T announced that they would start throttling data usage amongst mobile Unlimited Data Plan users. While AT&T no longer offers an Unlimited Data plan to new customers, many of the original iPhone purchasers are still grandfathered into that plan. Those iPhone users have been able to retain these Unlimited plans, even though AT&T has since moved to a tiereddata plan structure.
When AT&T announced their plan to start throttling users, the company said that they would only be throttling the top 5% of users. Early reports of affected users had pointed to 10GB-12GB per month users as the initially affected.
It seems that ceiling has decreased significantly over the past few months, at least for some regions. John Cozen reports that he received his top 5% data usage warning after reaching only 2.1GB of data for January.
I received a message during my last billing cycle, warning I was in the top 5% of my region and would experience reduced data speeds next time I reach that level of data use. I immediately checked my data usage on the AT&T iOS app.
2.1 GB. Less than I expected considering AT&T offers a 3GB plan for $30 a month. The same amount I’ve paid for the unlimited data plan since signing up with them many years ago. AT&T no longer offers an unlimited data plan, anyone still on it has been grandfathered in.
Cozen contacted AT&T to make sure it wasn't a mistake, and after several back and forth exchanges, it seems clear that it wasn't a mistake. The AT&T representatives seemed to confirm that 2.1GB did fall in the 5% range and the only option to avoid throttling was to move to a tiered plan.
Cozen was understandably upset since AT&T even offers an unthrottled 3GB plan for the same price he is paying at $30 month.
AT&T's top 5% measurement seems to be region-specific, as some users are continuing to see higher than 2GB usage without throttling.
==================================================
(my comments below, i'm just a customer not the writer of article)
I've always defended AT&T. Maybe it was bc I was grandfathered in with the unlimited data plan and was never bothered about my data use, not once after years of service. And I've never had a taste of the bad customer service others speak of either.
But this, this is just plain wrong. 2gb is NOT abuse! I was throtled to 100kbps (.10mbps) after 2.1megs use of data in a few days short of a billing cycle. I could barely load any webpage (even mobile) on an iphone. Again, I'm not an abusive user. I do not tether, I am not jailbroken.This is an obvious attempt to get me off the unlimited data plan and opt for a tired plan. And they may have done it...just not one with att.
How can 2gigs in a month attract the abuse police? After complelty normal use of a data consuming machine (iphone), I do not appreciate getting an email repremanding me and then rendering my phone nearly inert. I was especailly looking forward to getting the GS2 LTE, but why would I now? Whats the point? I'd almost be gurranteed to use MORE data on LTE...
Lastely, when AT&T did away with unlimted plans, they stated that 98% of users used 2gigs or less per month. So by their own words that would put 2gig users in the top 5%!!! I cannot believe this!
Re: AT&T to throttle unlimited data plan users...
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02-05-2012
06:30:33 PM
- last edited on
02-05-2012
08:36:18 PM
by
Phil-101
I've filled a complaint, sent word about this monster thread to a tech reporter and would like to start a FB page and pettion like that girl did who stoped verizon and bank of america from charging those fees.
[Edited to comply with Guidelines]
Re: Throttling of speed after 2.1 gb fair?
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02-05-2012
06:50:42 PM
- last edited on
02-05-2012
07:04:35 PM
by
Taylarie
You can file a complaint if you want, but it will do no good. AT&T has a fair use policy in the contract that you signed. Unlimited is what AT&T determines to be unlimited.
Is it fair? Probably not.
Is it right? Probably not.
But any [Per Guidelines: Keep it Relevant and Appropriate] complaint will fall on deaf ears because of the fair use policy language in most of these type contracts, WHICH YOU AGREED TO,

Re: AT&T to throttle unlimited data plan users...
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02-05-2012 07:20:42 PM
Re: AT&T to throttle unlimited data plan users...
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02-05-2012 07:51:26 PM
To me fair use should have something consistent...not an arbitrary 5% number that may change tomorrow. All the evidence of how people feel about this is beyond obvious by this and the many other threads of disgruntled customers...that sprinkled in w the maybe 3 other posters who believe this is an ok way to treat long-term customers.
Re: AT&T to throttle unlimited data plan users...
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02-05-2012
08:24:59 PM
- last edited on
02-05-2012
08:38:27 PM
by
Phil-101
I am not a lawyer. That being said, this seems like clear breach of contract. It is also abuse of process and fraud.
I don't think one can charge or otherwise penalize someone without disclosure of what they have done wrong. In this case, AT&T must let us know exactly how they are calculating the 5%.
Given that 60%+ of their user base are iPhone users, we could estimate a large percentage are grandfathered in. Whatever their sales reports were up to the point they changed these bandwidth rules will tell us much more accurately.
What's crazy about this is the facts:
Wholesale bandwidth is pennies per GB, we are all being uncharged 1000's of percent on bandwidth from the cellco's, telco's and cableco's.
Text messaging costs the carrier an almost neutral fee, yet we pay 10,000's of percent more than we need be paying. Even including infrastructure costs, which are minimal, at literally a few servers to handle text messaging at their estimated volume.
AT&T stands to become everyone's main Internet access provider. They could put the cable companies out of business. Charge a flat rate of 45.00 a month for unlimited 4G and allow free tethering and I drop Comcast and use AT&T for everything.
AT&T was given hundreds of millions of dollars by the US government to upgrade their network. It was to supply broadband to the entire US by a certain date. Miles and miles of "dark fiber" optic cable was laid and goes unused. Google has bought much of it. AT&T ran off with the rest of the money and didn't put it into their network.
AT&T could supply their cellular repeater to everyone for free, decreasing this so called "network load" until they have time to upgrade more.
AT&T is simply used to making x percent of money per user through a pseudo-monopoly. New tech came along that is disrupting this and they don't like it. They are making up any lie they can to justify some way to continue making the same percentage per user. I suggest they get used to making a little less, or they will die. 100% of zero is still nothing. They could make out just fine if they were more ethical. Sprint will get better speeds, and they do offer unlimited that is almost truly unlimited. Though they lie a bit too.
New technology will replace cellular within 5 years. Play with the others and compete, or hold onto the ball as long as you can. If you hold the ball too long, eventually someone is going to save up enough to buy a newer, better ball, and be willing to share.
So, what do you think?
[Per Guidelines: Keep it Relevant and Appropriate]
Re: AT&T to throttle unlimited data plan users...
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02-06-2012 04:13:52 AM
Imbibe wrote:
I am not a lawyer. That being said, this seems like clear breach of contract. It is also abuse of process and fraud.
I don't think one can charge or otherwise penalize someone without disclosure of what they have done wrong. In this case, AT&T must let us know exactly how they are calculating the 5%.
Given that 60%+ of their user base are iPhone users, we could estimate a large percentage are grandfathered in. Whatever their sales reports were up to the point they changed these bandwidth rules will tell us much more accurately.
What's crazy about this is the facts:
Wholesale bandwidth is pennies per GB, we are all being uncharged 1000's of percent on bandwidth from the cellco's, telco's and cableco's.
Text messaging costs the carrier an almost neutral fee, yet we pay 10,000's of percent more than we need be paying. Even including infrastructure costs, which are minimal, at literally a few servers to handle text messaging at their estimated volume.
AT&T stands to become everyone's main Internet access provider. They could put the cable companies out of business. Charge a flat rate of 45.00 a month for unlimited 4G and allow free tethering and I drop Comcast and use AT&T for everything.
AT&T was given hundreds of millions of dollars by the US government to upgrade their network. It was to supply broadband to the entire US by a certain date. Miles and miles of "dark fiber" optic cable was laid and goes unused. Google has bought much of it. AT&T ran off with the rest of the money and didn't put it into their network.
AT&T could supply their cellular repeater to everyone for free, decreasing this so called "network load" until they have time to upgrade more.
AT&T is simply used to making x percent of money per user through a pseudo-monopoly. New tech came along that is disrupting this and they don't like it. They are making up any lie they can to justify some way to continue making the same percentage per user. I suggest they get used to making a little less, or they will die. 100% of zero is still nothing. They could make out just fine if they were more ethical. Sprint will get better speeds, and they do offer unlimited that is almost truly unlimited. Though they lie a bit too.
New technology will replace cellular within 5 years. Play with the others and compete, or hold onto the ball as long as you can. If you hold the ball too long, eventually someone is going to save up enough to buy a newer, better ball, and be willing to share.
So, what do you think?[Per Guidelines: Keep it Relevant and Appropriate]
the thing you are missing is the authorization for any carrier to do take steps that they are currently doing IS and has been built into the contract, there is nothing to consider a breach since the verbage and results are already documented in the paper work (physical or electronic access) that you added your physical or electronicly placed your signature under some verbarge that basicly stated "I have read and understood the above". At the end of the day You agreed to the terms and probably never read them.
Curious where you are claiming that cell technology will be replaced in 5 years, not sure what you are talking about here. 60%+ pf ATT's users are Iphoone holders - please documented that so you are saying that 60% of 103 million cell phone users have iphones? Would love to see how you came up with that number and your supporting documentation.
Again I see the claim that "wholesale bandwidth is pennies per GB" - where exactly is your documentation for this claim, I wish I was paying "pennies per GB" for the amount of bandwith I run to all my locations, would be able to hire a larger percentange of new employees and add those two remote locations with my cost savings on that alone - please give me a number where I can get this deal.
Really doubt that ATT or any communications vendor will put any cable company out of business, again would love to see your documentation on this one also

Re: AT&T to throttle unlimited data plan users...
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02-06-2012 04:33:00 AM - edited 02-06-2012 04:33:41 AM
wingrider01 wrote:
Imbibe wrote:I am not a lawyer. That being said, this seems like clear breach of contract. It is also abuse of process and fraud.
I don't think one can charge or otherwise penalize someone without disclosure of what they have done wrong. In this case, AT&T must let us know exactly how they are calculating the 5%.
Given that 60%+ of their user base are iPhone users, we could estimate a large percentage are grandfathered in. Whatever their sales reports were up to the point they changed these bandwidth rules will tell us much more accurately.
What's crazy about this is the facts:
Wholesale bandwidth is pennies per GB, we are all being uncharged 1000's of percent on bandwidth from the cellco's, telco's and cableco's.
Text messaging costs the carrier an almost neutral fee, yet we pay 10,000's of percent more than we need be paying. Even including infrastructure costs, which are minimal, at literally a few servers to handle text messaging at their estimated volume.
AT&T stands to become everyone's main Internet access provider. They could put the cable companies out of business. Charge a flat rate of 45.00 a month for unlimited 4G and allow free tethering and I drop Comcast and use AT&T for everything.
AT&T was given hundreds of millions of dollars by the US government to upgrade their network. It was to supply broadband to the entire US by a certain date. Miles and miles of "dark fiber" optic cable was laid and goes unused. Google has bought much of it. AT&T ran off with the rest of the money and didn't put it into their network.
AT&T could supply their cellular repeater to everyone for free, decreasing this so called "network load" until they have time to upgrade more.
AT&T is simply used to making x percent of money per user through a pseudo-monopoly. New tech came along that is disrupting this and they don't like it. They are making up any lie they can to justify some way to continue making the same percentage per user. I suggest they get used to making a little less, or they will die. 100% of zero is still nothing. They could make out just fine if they were more ethical. Sprint will get better speeds, and they do offer unlimited that is almost truly unlimited. Though they lie a bit too.
New technology will replace cellular within 5 years. Play with the others and compete, or hold onto the ball as long as you can. If you hold the ball too long, eventually someone is going to save up enough to buy a newer, better ball, and be willing to share.
So, what do you think?[Per Guidelines: Keep it Relevant and Appropriate]
Again I see the claim that "wholesale bandwidth is pennies per GB" - where exactly is your documentation for this claim, I wish I was paying "pennies per GB" for the amount of bandwith I run to all my locations, would be able to hire a larger percentange of new employees and add those two remote locations with my cost savings on that alone - please give me a number where I can get this deal.
Is this what you were asking for?
michaelgeist.ca/content/view/5952/125/
What Does a Gigabyte Cost, Revisited
Earlier this year, I wrote a report and a blog post that attempted to estimate the cost for Canadian ISPs to transport a gigabyte of data. While there is nothing magical about a gigabyte, since overage charges typically levy by the gigabyte, it is useful to link actual costs with consumer costs that can reach as much as $10 per gigabyte. In fact, this data is likely to become increasingly important as the wholesale usage based billing battle has shifted toward a cost-based approach.
The more difficult calculation involves the internal ISP network leading to the public Internet. As CRTC Commissioner Candice Molnar noted during the usage based billing hearing, "we all, I think, can hopefully agree that there is no marginal cost to using the network when you are not causing augmentation." While there are no marginal costs, there is a capital cost of building the network and ongoing maintenance and augmentation costs when congestion arises due to traffic growth. My report used Bell's data in the deferral account case (one of the only ones to put information on the public record) to estimate that seven cents per gigabyte (for a total of eight cents) was a best guess among a range of possibilities.
Bell's response has been to target the study with claims that it is inaccurate. At the Canadian Telecom Summit, Bell's Mirko Bibic specifically focused on the study, saying he was the "happiest person in the country because we can finally get the facts on the table and deal with some of this nonsense that is out there. One particular piece of nonsense is this study that Michael Geist did for Netflix on costs." During the hearing, Bibic told the Wire Report my report was "very, very flawed."
Yet Bell's recent comments about actual costs suggests that it relies on similar ranges to provide a best guess at cost per gigabyte. Over the span of one week, it effectively provided three different numbers. On July 13th, Bibic told the Wire Report that 19.5 cents per gigabyte, the original number in its AVP proposal, was close to its actual costs. Bibic claimed "they bear a fairly close relationship to the nineteen-and-a-half cents. The nineteen-and-a-half cents [per gigabyte] is justifiable based on the actual costs of a gigabyte on the network." A week later, Bibic told the CRTC that actual wholesale costs were $39.15 per Mbps, which works out to 12.4 cents per gigabyte at full capacity. A day or two later, it submitted that 17.5 cents per gigabyte reflected actual costs plus markup. The 17.5 cent number appears to be based on fairly low wholesale usage, however (roughly 63% usage). Increasing estimated usage would result in a significantly lower estimate on the cost per gigabyte, likely closer to 12.4 cent estimate.
Bell's inconsistency aside, the company submitted a response in April on my report after Telus conveniently asked about it during the interrogatory phase. It claims that my estimate is based on assuming maximum usage every month (900 GB), which obviously results in a lower cost per gigabyte. It notes that average users do not come close to using that maximum capacity, particularly since it is a shared network. My report included a pricing scenario based on theoretical maximum output (F) and it sets the lowest possible price per GB for each equipment configuration [$0.30 for a pure OC3 configuration; $0.08 for a pure OC12 configuration, and $0.02 for a pure OC48 configuration). Bell seems to assume that this is the OC12 F scenario that is the source of the eight cents per gigabyte figure.
Yet that is not how the report arrived at the figure. It identifies a range of pricing options based on different equipment configurations and usage patterns which range from as high as from $0.34 to as low as 0.019/GB (see Table 5 at page 34). The report notes how the pricing data relied on for the study was created for rural areas and for a complete buildout of the network (as opposed to simple network maintenance through provisioning for increased flows on an existing network). This suggests that actual prices will be at the lower end of the spectrum presented in table 5 (the costs for an urban network are likely far lower than a network that Bell itself says would not be built based solely on market considerations).
The report never suggested that the cost should be based on the assumption of maximum usage. Instead, it concluded:
So, in the long run, the low end of the range would again seem to be the better estimate as demand for peak bandwidth increases. Consequently, while there is a range of plausible values, a comparison of Tables 5 and 7 suggests a figure of $0.07/GB may be the best single estimate for the costs of the internal network.
In other words, there are a number of possibilities, but the seven cents/gigabyte figure appears to be the best guess based on Bell's own numbers. Bell's claims now cover a range as well, reflecting the reality that per gigabyte pricing is subject to many variables that result in a spectrum of possibilities (the most important variable is capacity/usage since the higher the assumed capacity and usage, the lower the cost per gigabyte - fixed costs to build divided by larger or smaller amounts of data depending on use). Arriving at a common metric for identifying per gigabyte pricing will be a crucial aspect to resolving the wholesale usage based billing issue since the issue is subject to considerable variation. It is hoped Bell will step up with public data for all to scrutinize, or at the least that the Commission treat Bell's proposed figures on cost with the skepticism it deserves.
Re: AT&T to throttle unlimited data plan users...
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02-06-2012 09:51:02 AM
Tx Rednek wrote:
wingrider01 wrote:
Imbibe wrote:
I am not a lawyer. That being said, this seems like clear breach of contract. It is also abuse of process and fraud.
I don't think one can charge or otherwise penalize someone without disclosure of what they have done wrong. In this case, AT&T must let us know exactly how they are calculating the 5%.
Given that 60%+ of their user base are iPhone users, we could estimate a large percentage are grandfathered in. Whatever their sales reports were up to the point they changed these bandwidth rules will tell us much more accurately.
What's crazy about this is the facts:
Wholesale bandwidth is pennies per GB, we are all being uncharged 1000's of percent on bandwidth from the cellco's, telco's and cableco's.
Text messaging costs the carrier an almost neutral fee, yet we pay 10,000's of percent more than we need be paying. Even including infrastructure costs, which are minimal, at literally a few servers to handle text messaging at their estimated volume.
AT&T stands to become everyone's main Internet access provider. They could put the cable companies out of business. Charge a flat rate of 45.00 a month for unlimited 4G and allow free tethering and I drop Comcast and use AT&T for everything.
AT&T was given hundreds of millions of dollars by the US government to upgrade their network. It was to supply broadband to the entire US by a certain date. Miles and miles of "dark fiber" optic cable was laid and goes unused. Google has bought much of it. AT&T ran off with the rest of the money and didn't put it into their network.
AT&T could supply their cellular repeater to everyone for free, decreasing this so called "network load" until they have time to upgrade more.
AT&T is simply used to making x percent of money per user through a pseudo-monopoly. New tech came along that is disrupting this and they don't like it. They are making up any lie they can to justify some way to continue making the same percentage per user. I suggest they get used to making a little less, or they will die. 100% of zero is still nothing. They could make out just fine if they were more ethical. Sprint will get better speeds, and they do offer unlimited that is almost truly unlimited. Though they lie a bit too.
New technology will replace cellular within 5 years. Play with the others and compete, or hold onto the ball as long as you can. If you hold the ball too long, eventually someone is going to save up enough to buy a newer, better ball, and be willing to share.
So, what do you think?[Per Guidelines: Keep it Relevant and Appropriate]
Again I see the claim that "wholesale bandwidth is pennies per GB" - where exactly is your documentation for this claim, I wish I was paying "pennies per GB" for the amount of bandwith I run to all my locations, would be able to hire a larger percentange of new employees and add those two remote locations with my cost savings on that alone - please give me a number where I can get this deal.
Is this what you were asking for?michaelgeist.ca/content/view/5952/125/What Does a Gigabyte Cost, Revisited
Earlier this year, I wrote a report and a blog post that attempted to estimate the cost for Canadian ISPs to transport a gigabyte of data. While there is nothing magical about a gigabyte, since overage charges typically levy by the gigabyte, it is useful to link actual costs with consumer costs that can reach as much as $10 per gigabyte. In fact, this data is likely to become increasingly important as the wholesale usage based billing battle has shifted toward a cost-based approach.
The more difficult calculation involves the internal ISP network leading to the public Internet. As CRTC Commissioner Candice Molnar noted during the usage based billing hearing, "we all, I think, can hopefully agree that there is no marginal cost to using the network when you are not causing augmentation." While there are no marginal costs, there is a capital cost of building the network and ongoing maintenance and augmentation costs when congestion arises due to traffic growth. My report used Bell's data in the deferral account case (one of the only ones to put information on the public record) to estimate that seven cents per gigabyte (for a total of eight cents) was a best guess among a range of possibilities.
Bell's response has been to target the study with claims that it is inaccurate. At the Canadian Telecom Summit, Bell's Mirko Bibic specifically focused on the study, saying he was the "happiest person in the country because we can finally get the facts on the table and deal with some of this nonsense that is out there. One particular piece of nonsense is this study that Michael Geist did for Netflix on costs." During the hearing, Bibic told the Wire Report my report was "very, very flawed."
Yet Bell's recent comments about actual costs suggests that it relies on similar ranges to provide a best guess at cost per gigabyte. Over the span of one week, it effectively provided three different numbers. On July 13th, Bibic told the Wire Report that 19.5 cents per gigabyte, the original number in its AVP proposal, was close to its actual costs. Bibic claimed "they bear a fairly close relationship to the nineteen-and-a-half cents. The nineteen-and-a-half cents [per gigabyte] is justifiable based on the actual costs of a gigabyte on the network." A week later, Bibic told the CRTC that actual wholesale costs were $39.15 per Mbps, which works out to 12.4 cents per gigabyte at full capacity. A day or two later, it submitted that 17.5 cents per gigabyte reflected actual costs plus markup. The 17.5 cent number appears to be based on fairly low wholesale usage, however (roughly 63% usage). Increasing estimated usage would result in a significantly lower estimate on the cost per gigabyte, likely closer to 12.4 cent estimate.
Bell's inconsistency aside, the company submitted a response in April on my report after Telus conveniently asked about it during the interrogatory phase. It claims that my estimate is based on assuming maximum usage every month (900 GB), which obviously results in a lower cost per gigabyte. It notes that average users do not come close to using that maximum capacity, particularly since it is a shared network. My report included a pricing scenario based on theoretical maximum output (F) and it sets the lowest possible price per GB for each equipment configuration [$0.30 for a pure OC3 configuration; $0.08 for a pure OC12 configuration, and $0.02 for a pure OC48 configuration). Bell seems to assume that this is the OC12 F scenario that is the source of the eight cents per gigabyte figure.
Yet that is not how the report arrived at the figure. It identifies a range of pricing options based on different equipment configurations and usage patterns which range from as high as from $0.34 to as low as 0.019/GB (see Table 5 at page 34). The report notes how the pricing data relied on for the study was created for rural areas and for a complete buildout of the network (as opposed to simple network maintenance through provisioning for increased flows on an existing network). This suggests that actual prices will be at the lower end of the spectrum presented in table 5 (the costs for an urban network are likely far lower than a network that Bell itself says would not be built based solely on market considerations).
The report never suggested that the cost should be based on the assumption of maximum usage. Instead, it concluded:
So, in the long run, the low end of the range would again seem to be the better estimate as demand for peak bandwidth increases. Consequently, while there is a range of plausible values, a comparison of Tables 5 and 7 suggests a figure of $0.07/GB may be the best single estimate for the costs of the internal network.
In other words, there are a number of possibilities, but the seven cents/gigabyte figure appears to be the best guess based on Bell's own numbers. Bell's claims now cover a range as well, reflecting the reality that per gigabyte pricing is subject to many variables that result in a spectrum of possibilities (the most important variable is capacity/usage since the higher the assumed capacity and usage, the lower the cost per gigabyte - fixed costs to build divided by larger or smaller amounts of data depending on use). Arriving at a common metric for identifying per gigabyte pricing will be a crucial aspect to resolving the wholesale usage based billing issue since the issue is subject to considerable variation. It is hoped Bell will step up with public data for all to scrutinize, or at the least that the Commission treat Bell's proposed figures on cost with the skepticism it deserves.
could care less what the "expert" states, give me a vendor that will actually sell it to me and I will believe them. Talk is cheap now back it up in reality

Re: AT&T to throttle unlimited data plan users...
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02-06-2012 09:54:56 AM
wingrider01 wrote:
Tx Rednek wrote:
wingrider01 wrote:
Imbibe wrote:I am not a lawyer. That being said, this seems like clear breach of contract. It is also abuse of process and fraud.
I don't think one can charge or otherwise penalize someone without disclosure of what they have done wrong. In this case, AT&T must let us know exactly how they are calculating the 5%.
Given that 60%+ of their user base are iPhone users, we could estimate a large percentage are grandfathered in. Whatever their sales reports were up to the point they changed these bandwidth rules will tell us much more accurately.
What's crazy about this is the facts:
Wholesale bandwidth is pennies per GB, we are all being uncharged 1000's of percent on bandwidth from the cellco's, telco's and cableco's.
Text messaging costs the carrier an almost neutral fee, yet we pay 10,000's of percent more than we need be paying. Even including infrastructure costs, which are minimal, at literally a few servers to handle text messaging at their estimated volume.
AT&T stands to become everyone's main Internet access provider. They could put the cable companies out of business. Charge a flat rate of 45.00 a month for unlimited 4G and allow free tethering and I drop Comcast and use AT&T for everything.
AT&T was given hundreds of millions of dollars by the US government to upgrade their network. It was to supply broadband to the entire US by a certain date. Miles and miles of "dark fiber" optic cable was laid and goes unused. Google has bought much of it. AT&T ran off with the rest of the money and didn't put it into their network.
AT&T could supply their cellular repeater to everyone for free, decreasing this so called "network load" until they have time to upgrade more.
AT&T is simply used to making x percent of money per user through a pseudo-monopoly. New tech came along that is disrupting this and they don't like it. They are making up any lie they can to justify some way to continue making the same percentage per user. I suggest they get used to making a little less, or they will die. 100% of zero is still nothing. They could make out just fine if they were more ethical. Sprint will get better speeds, and they do offer unlimited that is almost truly unlimited. Though they lie a bit too.
New technology will replace cellular within 5 years. Play with the others and compete, or hold onto the ball as long as you can. If you hold the ball too long, eventually someone is going to save up enough to buy a newer, better ball, and be willing to share.
So, what do you think?[Per Guidelines: Keep it Relevant and Appropriate]
Again I see the claim that "wholesale bandwidth is pennies per GB" - where exactly is your documentation for this claim, I wish I was paying "pennies per GB" for the amount of bandwith I run to all my locations, would be able to hire a larger percentange of new employees and add those two remote locations with my cost savings on that alone - please give me a number where I can get this deal.
Is this what you were asking for?michaelgeist.ca/content/view/5952/125/What Does a Gigabyte Cost, Revisited
Earlier this year, I wrote a report and a blog post that attempted to estimate the cost for Canadian ISPs to transport a gigabyte of data. While there is nothing magical about a gigabyte, since overage charges typically levy by the gigabyte, it is useful to link actual costs with consumer costs that can reach as much as $10 per gigabyte. In fact, this data is likely to become increasingly important as the wholesale usage based billing battle has shifted toward a cost-based approach.
The more difficult calculation involves the internal ISP network leading to the public Internet. As CRTC Commissioner Candice Molnar noted during the usage based billing hearing, "we all, I think, can hopefully agree that there is no marginal cost to using the network when you are not causing augmentation." While there are no marginal costs, there is a capital cost of building the network and ongoing maintenance and augmentation costs when congestion arises due to traffic growth. My report used Bell's data in the deferral account case (one of the only ones to put information on the public record) to estimate that seven cents per gigabyte (for a total of eight cents) was a best guess among a range of possibilities.
Bell's response has been to target the study with claims that it is inaccurate. At the Canadian Telecom Summit, Bell's Mirko Bibic specifically focused on the study, saying he was the "happiest person in the country because we can finally get the facts on the table and deal with some of this nonsense that is out there. One particular piece of nonsense is this study that Michael Geist did for Netflix on costs." During the hearing, Bibic told the Wire Report my report was "very, very flawed."
Yet Bell's recent comments about actual costs suggests that it relies on similar ranges to provide a best guess at cost per gigabyte. Over the span of one week, it effectively provided three different numbers. On July 13th, Bibic told the Wire Report that 19.5 cents per gigabyte, the original number in its AVP proposal, was close to its actual costs. Bibic claimed "they bear a fairly close relationship to the nineteen-and-a-half cents. The nineteen-and-a-half cents [per gigabyte] is justifiable based on the actual costs of a gigabyte on the network." A week later, Bibic told the CRTC that actual wholesale costs were $39.15 per Mbps, which works out to 12.4 cents per gigabyte at full capacity. A day or two later, it submitted that 17.5 cents per gigabyte reflected actual costs plus markup. The 17.5 cent number appears to be based on fairly low wholesale usage, however (roughly 63% usage). Increasing estimated usage would result in a significantly lower estimate on the cost per gigabyte, likely closer to 12.4 cent estimate.
Bell's inconsistency aside, the company submitted a response in April on my report after Telus conveniently asked about it during the interrogatory phase. It claims that my estimate is based on assuming maximum usage every month (900 GB), which obviously results in a lower cost per gigabyte. It notes that average users do not come close to using that maximum capacity, particularly since it is a shared network. My report included a pricing scenario based on theoretical maximum output (F) and it sets the lowest possible price per GB for each equipment configuration [$0.30 for a pure OC3 configuration; $0.08 for a pure OC12 configuration, and $0.02 for a pure OC48 configuration). Bell seems to assume that this is the OC12 F scenario that is the source of the eight cents per gigabyte figure.
Yet that is not how the report arrived at the figure. It identifies a range of pricing options based on different equipment configurations and usage patterns which range from as high as from $0.34 to as low as 0.019/GB (see Table 5 at page 34). The report notes how the pricing data relied on for the study was created for rural areas and for a complete buildout of the network (as opposed to simple network maintenance through provisioning for increased flows on an existing network). This suggests that actual prices will be at the lower end of the spectrum presented in table 5 (the costs for an urban network are likely far lower than a network that Bell itself says would not be built based solely on market considerations).
The report never suggested that the cost should be based on the assumption of maximum usage. Instead, it concluded:
So, in the long run, the low end of the range would again seem to be the better estimate as demand for peak bandwidth increases. Consequently, while there is a range of plausible values, a comparison of Tables 5 and 7 suggests a figure of $0.07/GB may be the best single estimate for the costs of the internal network.
In other words, there are a number of possibilities, but the seven cents/gigabyte figure appears to be the best guess based on Bell's own numbers. Bell's claims now cover a range as well, reflecting the reality that per gigabyte pricing is subject to many variables that result in a spectrum of possibilities (the most important variable is capacity/usage since the higher the assumed capacity and usage, the lower the cost per gigabyte - fixed costs to build divided by larger or smaller amounts of data depending on use). Arriving at a common metric for identifying per gigabyte pricing will be a crucial aspect to resolving the wholesale usage based billing issue since the issue is subject to considerable variation. It is hoped Bell will step up with public data for all to scrutinize, or at the least that the Commission treat Bell's proposed figures on cost with the skepticism it deserves.
could care less what the "expert" states, give me a vendor that will actually sell it to me and I will believe them. Talk is cheap now back it up in reality
Weetee off wingman. Not my fault you can't find a decent provider,
Re: AT&T to throttle unlimited data plan users...
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02-06-2012 10:40:38 AM
Re: AT&T to throttle unlimited data plan users...
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02-06-2012 11:52:43 AM
There is a huge difference between trying to make a profit, and predatory tactices.. $10 per gig, is predatory, considering the cost of data is pennies per gig.
Re: AT&T to throttle unlimited data plan users...
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02-06-2012 11:54:00 AM - edited 02-06-2012 11:58:18 AM
Tx Rednek wrote:
Weetee off wingman. Not my fault you can't find a decent provider,
please show me where a provider is that can provide multiple oc3's in multiple world wide locations for that cost with a sla of 7x24x365 2 hour response time and have the infrastructure or contracts to cover the world with reliable backup
I have a decent provider for my service, when I mentioned it to her at lunch today she and two other friends form other businesses fell off their chair laughing

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02-06-2012 12:09:35 PM
ljvb wrote:There is a huge difference between trying to make a profit, and predatory tactices.. $10 per gig, is predatory, considering the cost of data is pennies per gig.
Agreed! For the record, I wasnt defending anyone. I was just pointing out the difference between retail and wholesale.
ljvb wrote:There is a huge difference between trying to make a profit, and predatory tactices.. $10 per gig, is predatory, considering the cost of data is pennies per gig.
Re: AT&T to throttle unlimited data plan users...
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02-06-2012 12:10:02 PM

Re: AT&T to throttle unlimited data plan users...
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02-06-2012 12:22:28 PM - edited 02-06-2012 12:24:29 PM
ethics.
the technology can do it, but not at the pace promoted and certainly not under the present workload.
i don't care about wholesale/retail myself...i DON'T begrudge a company enjoying a decent earned profit. i'll happily pay a fair price to enjoy an unleashed blackberry on an un-clogged network.
but i DO begrudge selfish manipulative corporate schmucks making poor ethical choices that degrade both the quality of the product and the quality of the relationship. there's nothing "fair" about how the carriers are conducting themselves at the moment, or how they're wielding the "fair use" thing as a hammer.
none of 'em are being "good" right now, but as i said before, i don't care what the others are doing, i care about how i'm being treated by att.
any company, any time it wants to, can shift direction and set new standards of ethical corporate behavior.
all it has to do is want to. solid earned profit will follow a healthy re-investment, but quit making us pay in advance then not do anything with the money except pocket it.
ethics.
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02-06-2012 12:32:59 PM
its been argued to death because its wrong you shut down this thread 20 more will replace it. Keep it open so ATT can see the outrage. I complain to the FCC, ATT contacts me. I complain to the BBB, ATT contacts me. I complain to my senator, ATT contacts me. ATT is in bed with everyone. At least let us complain on your forums about turning a previously completely happy customer into one that will never do business with AT&T again, over 2 extra GB a month. I average 4 gb's a month, they "cap" me at 2gb with their throttle. They refuse to work with me at all. Telling me I am the enemy of their network. I find it to be bad business to discard a customer who brings in $2400 a year, over what equates to $10 a month in overage charges or $100 a year, because if I was on a tiered plan I would be paying $30 for 3gb and $10 for the additional 1 gb. To me its not about the money its about a company telling me we don't care about you at all, no matter who you speak to they have set to a specific customer "manager" that supposedly has no boss, I am not able to escalate any call the representatives refuse. In the past customers had issues with their service outages or even slower speeds due to some network issue the CSR would gladly try to help retain you as a customer. With this recent debacle there has been no attempt from ATT to keep me, they offer me no solution and back me into a corner. Go ahead AT&T I personally know 35 people that have been throttled on unlimited at 2gb in the NYC area. Everyone I know who has AT&T has been throttle and they will leave once their contract is over.








