AT&T to throttle unlimited data plan users... [ Edited ]

[wingrider01 ACE - Geek]

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Dellman87 wrote:

Yes I did. I actually went through and read it. 

1) Its no contract - I can leave anytime if they throttle me.

2) They can throttle you (abuse, illegal activity, etc)

3) UNLIMITED MEANS UNLIMITED! that is what I was looking for. It's TRUE UNLIMITED DATA! :-)

I get SO happy saying that.

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you are talkng about clearwire correct? - this is there AUP, guess you missed it

http://www.clearwire.com/legal/acceptable-use-policy

Nature of the Service. The Service provided to you is intended for reasonable, periodic, non-continuous use by a person using a computing device, consistent with the type of use made by a typical individual consumer of our Internet services. Examples of allowed uses of our Service include web surfing, sending and receiving email, sending and receiving photographs, occasional on-line gaming, and the occasional non-continuous streaming of videos and downloading of files. Examples of uses of our Service that are not permitted include: the continuous unattended streaming, downloading or uploading of videos or other files; maintaining an unattended or continuous uninterrupted connection to the Internet, such as through a web camera or machine to machine connections that do not involve active participation by a person; or operating an Internet hosting service, such as web hosting or gaming hosting. However, the immediately preceding restriction against unattended or continuously uninterrupted Internet connections shall not apply to you in the sole event that your service plan description expressly and specifically permits such usage and your service plan rate expressly and specifically contemplates such usage; otherwise, any usage of our Service for an unattended or continuously uninterrupted Internet connection shall be prohibited. You may not use the Service in a manner that impairs the user experience of other users, or that otherwise impairs network performance; these usage restrictions shall apply even if you subscribe to a service plan which does not impose limits on the amount of data you may download or upload during an applicable service period (as addressed in greater detail in the “Unlimited Use Plans” section below), and even if you subscribe to a service plan under which you owe Clearwire overage amounts for exceeding a certain prescribed data usage level during a particular service period. Both fixed wire-line Internet service and wireless Internet service have limited bandwidth capacity. Like fixed wire-line service, CLEAR’s Service can suffer from congestion and reduced performance when usage by some individuals exceeds the usage of typical individual consumers, thereby having a negative impact on the entire network. This AUP is intended to ensure that the activities of a few users do not unfairly impair the activities of all users of the Service.

Excessive Utilization of Network Resources. Wireless networks have capacity limits, and all customers can suffer from degraded or denied service when one user (or a small group of users) consumes a disproportionate amount of a wireless network’s resources. Clearwire, therefore, will monitor both overall network performance and individual resource consumption to determine if any user is consuming a disproportionate amount of available resources and creating the potential to disrupt or degrade the Clearwire network or network usage by others. This process of monitoring both overall network performance and individual resource consumption is consistent with the description of the nature of the Service previously described in this AUP. Clearwire reserves the right to engage in reasonable network management to protect the overall network, including analyzing traffic patterns and preventing the distribution of viruses or other malicious code. During periods of congestion, Clearwire uses various network management techniques, such as reducing the data rate of individual bandwidth intensive users whose use is negatively impacting other users. This temporarily limits the amount of bandwidth available to the bandwidth intensive users until the congestion has diminished, at which point Clearwire will endeavor to lift any limits it may have imposed on bandwidth intensive users during the period of congestion. Clearwire may also consider historical usage patterns when temporarily reducing the data rate of bandwidth intensive users during periods of congestion. When feasible, upon observation of an excessive use pattern, Clearwire will attempt to contact you by telephone (at the telephone number you gave to us) or otherwise alert you to your excessive use of bandwidth and to help you determine the cause. Clearwire representatives also are available to explain this AUP and to help you avoid excessive use incidents. If you are unavailable or do not respond to Clearwire’s attempt to contact you regarding excessive use, or if excessive use is ongoing or recurring and repeatedly having negative effects on other subscribers of the Service, then Clearwire reserves the right to immediately restrict, suspend or terminate your Service without further notice in order to protect the network and minimize congestion caused by the excessive use. While the determination of what constitutes excessive use depends on the specific state of the network at any given time, excessive use is determined by resource consumption relative to that of a typical individual user of the Service and not by the use of any particular application.

Unlimited Use Plans. If you subscribe to a service plan that does not impose limits on the amount of data you may download or upload during a month (or other applicable service period), you should be aware that such “unlimited” plans are nevertheless subject to the provisions of this AUP. What this means is that all of the provisions described in this AUP, including those that describe how Clearwire may perform reasonable network management such as reducing the data rate of bandwidth intensive users during periods of congestion, will apply to your use of the Service. The term “unlimited” means that we will not place a limit on how much data you upload or download during a month or other particular period. However, the term “unlimited” does not mean that we will not take steps to reduce your data rate during periods of congestion or take other actions described in this AUP when your usage is negatively impacting the Internet experience of other subscribers to our Service.

[throttled]

What I think wingrider is missing is that EVERY company writes policy slanted for them in case they need to enforce some sort of limit.

At&t doesn't need to impose the limits they are... at least not to the extent they are. Does throttling have to be at the ridiculously low level they are restricting it to? No... and that's why people are getting ticked. That's the problem here wingrider. We get they have the right to do it... they are just taking it to a level farther than they have to... and why... nobody knows, but they are going to lose a bunch of people if they continue this way.

[wingrider01 ACE - Geek]

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throttled wrote:

What I think wingrider is missing is that EVERY company writes policy slanted for them in case they need to enforce some sort of limit.

At&t doesn't need to impose the limits they are... at least not to the extent they are. Does throttling have to be at the ridiculously low level they are restricting it to? No... and that's why people are getting ticked. That's the problem here wingrider. We get they have the right to do it... they are just taking it to a level farther than they have to... and why... nobody knows, but they are going to lose a bunch of people if they continue this way.

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Nope, not missing it at all, just pointing out terms of service and binding agreements that people tend not to read with they sign and agree to them. Personally never sign anything for my personal use or for my business use without going over the terms with a fine tooth comb and asking the people I pay a lot of money to yearly to explain things that are vague to me.

Always amused by the people that claim doom and gloom with the statement "they will lose a lot of people", thing is any carrier or any corporation have similiar rules and enforcement policies so no matter where you go, there you are with similiar polices and enforcements, the old adage of the grass is always greener on the other side is just words because it normally is not. I expect any company I sign a binding agreement to to stick by and fully enforce the agreement just like we stick by and enforce any binding agreement we enter into with our customer base.

The wrods in the agreement are not there just to fill out blank white space as a lot of people seem to assume - they are there for a reason and they can and will be enforced, it does not matter if the person signing the agreement read it, understood it or even if they agree with it - need to or not is not a valid complaint, it is there in the agreement and it is being enforced.

That is the only bottom line.... It is not a question of the terms being there for "need to be enforced", there is no "need" in this equation - the terms are there and they are being enforced, end of line

[tken]

Odd, this morning I loging to start listening to local radio through my phone and just on a wym I speedtest and I'm not throttled.  Not sure what that means, I'm in the DFW area and have used ~2100mb of data last night.  When I checked my data usage this morning #data* says I've used 2152.9 but my online account displays data usage for my line as 30.4mb. It looks like my data counter on my account was reset for the month but my billing cycle doesn't end until the 27th.

SKYROCKET USERS: XDA - Tmobile radio

[StopUrEvilWays]

The key words that {keep it courteous} points out are,"during time of congestion".in the aup. He is part of the evil %1. ATT slows down everyone all the time that have unlimited. Anyone that points to the fineprint in this matter is evil. Sign the legion now.

[pucs]

Everyone also needs to realize that AT&T is using very old information in regards to the top "5%". They are basing it on data from mid  2010 when they first decided to not offer the Unlimited data plan anymore to new customers.... At that time they claimed that only 5% of users even used more then 2gb's of data. Back then that may have been true but as AT&T has been constantly improving their network, (believe me where I am at the 3g has improved drastically over the last 2 years and the 4g LTE and HSPA + is unbelievable) as that improvement has occured the ability to eat up data on an unlimited plan has also increased drastically.... So i truly believe the 2gb level that they are throttling at is based on very old data not current actual unlimited data customer usage. When AT&T first announced they where not going to be offering unlimited Data anymore to new customers, I advised all of my friends and family to get unlimited data on every line they could and to get service with unlimited data before the cutoff date. I also advised them that as AT&T kept improving their Network, data speeds would increase and data use would increase so the unlimited plan would be the only plan you would want to truly enjoy the smart phones that where out there. Since that time the Smart phone choices have increased ten fold, the Iphone 4s is fabulous but so are most of the top end Android selections that AT&T offers. The 4g-lte phones are exceptional! And the 4g-LTE speeds are also. I personally have both the Iphone 4s and a Samsung Galaxy s2 Skyrocket  and both lines have grandfathered Unlimited Data Plans! I have been throttled on both lines the last 2 months and it SUCKS! this month the throttling occured right after 2gb's on both lines!  I am not a happy camper about  it but I realize that truth of what AT&T is up to. THEY DO NOT WANT TO CONTINUE ALLOWING CUSTOMERS TO HAVE UNLIMITED DATA FOR 30.00 DOLLARS A MONTH! IT HAS NOTHING TO DO WITH CONGESTION OR BANDWITH OR LACK OF SPECTRUM. IT HAS TO DO WITH $$$$$. THEY WANT CUSTOMERS TO PAY 10.00 A GIG FOR DATA PERIOD. IF CUSTOMERS ARE PAYING 10.00 A GIG FOR DATA THEY ARE WILLING AND ABLE TO PROVIDE ALL THE DATA YOU WANT, THEY JUST DONT WANT TO PROVIDE THAT SAME DATA FOR 30.00.  

Which brings me back to the real issue, The bottom line is AT&T is doing extreme throttling on it's unlimited data customers at 2GB's to encourage them to give up that plan in favor of the 30.00 3gb tiered plan. They can't just eliminate the grandfathered unlimited data plans because then they would be changing terms on their own contract and that would be the out customers would get to avoid the ETF's. Also this is truly a NET-Neutrality issue because AT&T is no longer providing access to all aspects of the internet when they put into place their extreme throttling. Your access to all video services is cut-off and that in my opinion is a NET-Neutrality issue. I believe that any complaints that are made in regard to this extreme throttling should also include the Net-Neutrality aspect! All of the throttling is AT&T's way of saying we don't want to continue our grandfathered Unlimited Data Plan but we also don't want to let those customers out of their contracts without an ETF.

"The opinions expressed by me are mine only"

[tken]

There are two ways to WILLINGLY  get me off the unlimited data plans:

1. Family shared data plans w/rollover data

2. ROLLOVER DATA!!!!

[yozhbk]

<edited> I think we are making a progress here guys, lets keep pushing, they are breaking there contract and own T&S and not providing promised service, besides treating all of us like criminals that are abusing ATT network ... 

Per the community guidelines, please do not discuss moderator actions. 

[jamileh]

Hey all,

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Three key things to remember:

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[tken]

Sooooo... What would cause my Data counter to be reset?  Yesterday it was ~2100mb but today it's ~30mb.  The #data* check still shows usage of 2153, I'm confused.

Quit toying with my emotion AT&T, I was throttled yesterday, today I'm not.  My billing cycle ends on 2/27.

[JeepFreak21]

This throttling thing is such garbage!!  AT&T should be absolutely ashamed to weasel out of their commitment like this! 

You think it's ok because "technically" you're not limiting our usage (I think most of us would disagree!)?  How would you like it if I paid my bill in pennies?  That would be about 16,500 pennies this month... about 91lbs.  "Technically" it's still US currency!

You say I've been a "valued customer" since July 2004, but this is how you treat me? 

If anybody else wants to pay in pennies, you can go here to find a location:

http://www.att.com/storelocator

Billy

[tken]

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JeepFreak21 wrote:

This throttling thing is such garbage!!  AT&T should be absolutely ashamed to weasel out of their commitment like this! 

You think it's ok because "technically" you're not limiting our usage (I think most of us would disagree!)?  How would you like it if I paid my bill in pennies?  That would be about 16,500 pennies this month... about 91lbs.  "Technically" it's still US currency!

You say I've been a "valued customer" since July 2004, but this is how you treat me? 

If anybody else wants to pay in pennies, you can go here to find a location:

http://www.att.com/storelocator

Billy

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That's sounds just AWESOME!  Maybe not in pennys though, nickels or dimes would be enough for them to count and still only take about an hour out of their time (my time is worthless in their eyes).

Still nothing on my data reset issue?

[wingrider01 ACE - Geek]

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JeepFreak21 wrote:

This throttling thing is such garbage!!  AT&T should be absolutely ashamed to weasel out of their commitment like this! 

You think it's ok because "technically" you're not limiting our usage (I think most of us would disagree!)?  How would you like it if I paid my bill in pennies?  That would be about 16,500 pennies this month... about 91lbs.  "Technically" it's still US currency!

You say I've been a "valued customer" since July 2004, but this is how you treat me? 

If anybody else wants to pay in pennies, you can go here to find a location:

http://www.att.com/storelocator

Billy

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you do realize that no retailer is required to take payment in that method correct? They have been documented cases of retailers, banks and other service organizations refusing the payment method and it being upheld.

Although it would be amusing to see how long you have to stand there and wait while the clerk verifies that your payment is accurate and complete - each roll of coin or individual stack would have to be counted and verified

[pucs]

jsut for grins check out what Clark Howard has to say about the way AT&T is handling this throttling situation. clarkhoward.com

[txsnafu]

USE MORE DATA!!!!!!

[spd2demun ACE - Master]

I never bothered to clock my 3G speed before, but tried it last night.  I already know it's much slower than Wi-Fi!

I'm not on an Unlimited plan, but is this considered slow?

Will you only know you're being throttled IF you get a text message stating such?

[BadBadLeroyBrown ACE - Warrior]

That's pretty fast. Most 3G users get between 1 & 3 Mbps down, & some don't even achieve those speeds in badly congested areas like SF & NY.

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spd2demun wrote:

I never bothered to clock my 3G speed before, but tried it last night.  I already know it's much slower than Wi-Fi!

I'm not on an Unlimited plan, but is this considered slow?

Will you only know you're being throttled IF you get a text message stating such?

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[txsnafu]

"I'm not on an Unlimited plan, but is this considered slow?

Will you only know you're being throttled IF you get a text message stating such?"

I've gone from dowload speed of 3307kbps before message to 154kbps after message. You'll know even if you don't get the message. However AT&T is legally bound by agreement  to notify you....

[kwelker]

I wish  my speeds were that good.  This is what I've been dealing with AFTER my biling cycle began 3 days ago.

it gets worse....

notice the kbps NOT Mbps 

[txsnafu]

Taken from the AUP:

"This temporarily limits the amount of bandwidth available to the bandwidth intensive users until the congestion has diminished, at which point Clearwire will endeavor to lift any limits it may have imposed on bandwidth intensive users during the period of congestion."

So what happened to AT&T "endeavoring" to lift the throttling before the next billing cycle starts??????

From a news article I read this week Verizon is just throttling on heavily congested towers. When you move to a different tower your bandwidth is restored. A little effort on AT&Ts part would go a LONG way......

[spd2demun ACE - Master]

Thanks for the responses, guess I'll need to check more often!  We're in a 4G/LTE market that is live, but my i-device is NOT 4G-capable.

We've always had horrible pings on the wired end in Houston (that 1st hop), and Wi-Fi is a bit slower.

It will be interesting to see how this throttling situation plays out.

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BadBadLeroyBrown wrote:

That's pretty fast. Most 3G users get between 1 & 3 Mbps down, & some don't even achieve those speeds in badly congested areas like SF & NY.

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spd2demun wrote:

I never bothered to clock my 3G speed before, but tried it last night.  I already know it's much slower than Wi-Fi!

I'm not on an Unlimited plan, but is this considered slow?

Will you only know you're being throttled IF you get a text message stating such?

---

---

[txsnafu]

spd2demun,

My Infuse 4G still shows it's in HSPA more often than 3G here in the Dallas area. Not sure why but you'd think they'd do it right in their home headquarters town wouldn't you?

Guess that's just another issue.

[spd2demun ACE - Master]

Dallas is favored, Houston is the red-headed step-child.   We're used to it on the TV-side of ATT.

I have never seen 4G show up, ever.   I've seen E(dge) in an open parking garage though!

Most of the tiime, I can only get 3 bars at home, and I'm NOT buying a MicroCell!

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txsnafu wrote:

spd2demun,

My Infuse 4G still shows it's in HSPA more often than 3G here in the Dallas area. Not sure why but you'd think they'd do it right in their home headquarters town wouldn't you?

Guess that's just another issue.

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[CoyoteIsHere]

Why does AT&T continue to squeeze its customers? Not only am I now subject to throttling but now that I have changed jobs and no longer responsible for as many people, I no longer need the 1000 texts but I can't switch back to the 200 plan. I use only around 150 texts/month and am being forced to pay for 1000. Regardless of whether this is in the fine print, it's not right to continue squeezing customers for every dollar and screwing us long time customers. They continue to raise the minimums and price and limit our options, how long before we all only have one option plans regardless of how much we use. The fact that the 2gb plan is gone and now you have 3gb proves that the 5% of users is complete crap. I'm tired of paying for that which I don't use and not able to use the things I am paying. Talk about unfair business practices and getting double screwed. End rant.

[throttled]

throttled wrote:

What I think wingrider is missing is that EVERY company writes policy slanted for them in case they need to enforce some sort of limit.

At&t doesn't need to impose the limits they are... at least not to the extent they are. Does throttling have to be at the ridiculously low level they are restricting it to? No... and that's why people are getting ticked. That's the problem here wingrider. We get they have the right to do it... they are just taking it to a level farther than they have to... and why... nobody knows, but they are going to lose a bunch of people if they continue this way.

---

In response wingrider01 wrote...  "Nope, not missing it at all, just pointing out terms of service and binding agreements that people tend not to read with they sign and agree to them. Personally never sign anything for my personal use or for my business use without going over the terms with a fine tooth comb and asking the people I pay a lot of money to yearly to explain things that are vague to me."

---------------------------------------------------------

Here is what is irriating about you and anyone else that brings up the terms of the contract... you act like we're all a bunch of fools for signing a contract that is slanted for the company that's offering it.

The point is wingrider... EVERY contract is slanted for the corporation... in that it might need an out somewhere, somehow. You saying... I personally never sign anything without going over it with a fine tooth comb is stupid... because EVERY contract written by these companies is geared towards helping them. The only way you aren't signing a contract that doesn't have ways to abuse the custmer (if the company so chooses) is if you don't sign any contracts AT ALL. Translation... if YOU have a smart phone with ANY carrier then you too have signed a contract with similar wordage, and regardless if you went over it with a "fine tooth comb" it doesn't change that fact. Sure, you could then decide not to sign it, but then you don't get that phone... or any of them. 

And the point is EVERY cell phone company has pretty close to the same sort of wordage about being able to limit unlimited data... it's not just at&t. The PROBLEM is at&t is taking this throttling to EXTREMES and the other companies (so far) are NOT. We get your point that they CAN DO IT BECAUSE THEY PUT IT IN THE CONTRACT. But at this point they are the only one's STICKING IT TO THEIR CUSTOMERS... and yes knocking someone's service down between 1 and 10% of it's capability when smart phones need more than a couple % to operate correctly is EVIL (if they don't actually need to limit it).

[Dellman87]

I love how no one hears about Clear's throttling. They don't do it.... Well at least not yet.

Like I said before, people have said you can use Clear's service as much as you want. Yes, they have their TOS and whatnot, and thank you for posting it, but I've heard TONS of good things about them, so I gave in.

[wingrider01 ACE - Geek]

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throttled wrote:

throttled wrote:

What I think wingrider is missing is that EVERY company writes policy slanted for them in case they need to enforce some sort of limit.

At&t doesn't need to impose the limits they are... at least not to the extent they are. Does throttling have to be at the ridiculously low level they are restricting it to? No... and that's why people are getting ticked. That's the problem here wingrider. We get they have the right to do it... they are just taking it to a level farther than they have to... and why... nobody knows, but they are going to lose a bunch of people if they continue this way.

---

In response wingrider01 wrote...  "Nope, not missing it at all, just pointing out terms of service and binding agreements that people tend not to read with they sign and agree to them. Personally never sign anything for my personal use or for my business use without going over the terms with a fine tooth comb and asking the people I pay a lot of money to yearly to explain things that are vague to me."

---------------------------------------------------------

Here is what is irriating about you and anyone else that brings up the terms of the contract... you act like we're all a bunch of fools for signing a contract that is slanted for the company that's offering it.

The point is wingrider... EVERY contract is slanted for the corporation... in that it might need an out somewhere, somehow. You saying... I personally never sign anything without going over it with a fine tooth comb is stupid... because EVERY contract written by these companies is geared towards helping them. The only way you aren't signing a contract that doesn't have ways to abuse the custmer (if the company so chooses) is if you don't sign any contracts AT ALL. Translation... if YOU have a smart phone with ANY carrier then you too have signed a contract with similar wordage, and regardless if you went over it with a "fine tooth comb" it doesn't change that fact. Sure, you could then decide not to sign it, but then you don't get that phone... or any of them. 

And the point is EVERY cell phone company has pretty close to the same sort of wordage about being able to limit unlimited data... it's not just at&t. The PROBLEM is at&t is taking this throttling to EXTREMES and the other companies (so far) are NOT. We get your point that they CAN DO IT BECAUSE THEY PUT IT IN THE CONTRACT. But at this point they are the only one's STICKING IT TO THEIR CUSTOMERS... and yes knocking someone's service down between 1 and 10% of it's capability when smart phones need more than a couple % to operate correctly is EVIL (if they don't actually need to limit it).

---

the only person that fits your description is the one that signs the binding agreement and does not read and understand it. To correct your comment - the contracts are written to set forth terms that protect both the comany and the customers, becuase you are on the short end of a agreement tha you signed but probably did not read you feel that everything is slanted to protect the company, Granted there are terms that do protect the company, but any company that does not wirte those terms in to their agreements would soon be shutting their doors and putting more people on the unemployment line.

At the end of the day the final results - read and understand what you sign, then you are not surprised when you get the hit with what is in the contract. By the way - there are multiple assumptions of the word "extreme" as applied to this event - you just prefer to utilize your own. Sad when you feel that someone or something is "irriaating" when they point of basic business and contract 101 facts

[wingrider01 ACE - Geek]

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Dellman87 wrote:
I love how no one hears about Clear's throttling. They don't do it.... Well at least not yet.

Like I said before, people have said you can use Clear's service as much as you want. Yes, they have their TOS and whatnot, and thank you for posting it, but I've heard TONS of good things about them, so I gave in.

---

becasue clears total customer base and coverage area's don;t get them to the need of thorttling, They have been promising to extend into an area that one of our offices is at for 2 years - they still are saying the expansion is about a year out. Given they purcahse bandwidth, they restriction policy will more then likely be a lot tighter then a carrier that does not

they are definately not making money

"Clearwire Corp.'s fourth-quarter loss widened on a higher interest expense, though the company's subscriber base continued to expand.
Shares slid 3.8% as Clearwire's loss was larger than analysts expected and as the company issued downbeat revenue guidance for the new year.
The company sees 2012 revenue between $1.15 billion and $1.25 billion, below the $1.37 billion estimate from analysts polled by Thomson Reuters."

Which is probably why they are not expanding very quickly, you are lucky you are actually in a location that they have service.

Oh and by the way, they have already been in the reports for thottling

" Just weeks after hearing about a similar issue with the Epic 4G, scores of Clear at-home WiMAX users are now up in arms over apparent throttling on certain accounts. As the story goes, it seems as if the company is pulling back on upload and download speeds (from 10Mbps to around 0.25Mbps) for users who have consumed between 7GB and 10GB in a month, which is comically low even compared to Comcast's hated 250GB / month usage cap"

[JeepFreak21]

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wingrider01 wrote:

you do realize that no retailer is required to take payment in that method correct? They have been documented cases of retailers, banks and other service organizations refusing the payment method and it being upheld.

---

Of course I do, but that would just give me an opportunity to explain to everyone within earshot why I'm paying in change to begin with.  I would make sure to pay at the location in the busiest mall in town, at about... 3pm on a Saturday?  That should work out reall well for them!

Billy

[throttled]

wingrider... the entire point of people complaining is At&t IS taking this throttling to the EXTREME.

It is considered EXTREME when you give someone service at a high rate (which at&t has advertised the heck out of their fast speeds) and THEN drop that speed down to levels that are UNUSABLE for the product which they sold you.

Do you not hear what people are saying? They are trying to connect to things that the deviced was intended to be used for... do go on the web and view videos... listen to music... play games. IF At&t has to throttle devices for congestion sake, then fine... throttle it... but throttle it fairly... to levels where you can at least watch the movies on Netflix that you're streaming (a service you pay for) or being able to watch youtube or open up emails in seconds... not minutes (which from what I've heard is it times out a lot anyway).

It's insane that you continue to go back again and again and again and again to people who just DON'T UNDERSTAND THE TOS OF THE CONTRACT THEY SIGNED.

The POINT IS... at&t's throttling is so severe (especially compared to the other carriers... like Verizon) that you can't use your phone for anything BUT voice.

And wingrider... I notice you're really good at simply IGNORING difficult questions. I'm going to assume like 95% of America you've got a cell phone. Are you telling me that IF you had a cell phone with unlimited voice and suddenly after 1,000 minutes your calls were purposely dropped every 30 seconds by at&t's system as a voice throttle, that you would say... "Hey... it's in the contract I signed. They said I had unlimited talk minutes, but they didn't say that the call length was guaranteed."

At&t is PURPOSELY trying to force people off of their unlimited plan, a plan they used to draw people in and buy these data eatting phones. THEN they dropped the ceiling WAY down on these customers... where now people are reporting their smart phones are getting throttled at 1.6 to 2.1 GBs... which there is NO WAY that's represents the "TOP 5%"... that's just a bold face lie.

Again, for the last time wingrider... we all get the "technicality" of the contracts... that's absolutely not the issue.

Any company could play contract games with any of their customers if they wanted. How would you feel if you bought a brand new car, used it for three months and 3,001 miles and the engine blew up. Then, you go to the dealship and they say the factory won't cover the blown engine because you didn't maintain the engine by changing the oil at 3,000 miles like it says in your booklet. 

At&t is NOT providing adaquate service when they drop the speed below levels that do not support functions on the phone.   At&t IS in BREACH OF CONTRACT... PERIOD.

[Please keep it courteous]