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Visitor

Posts: 13

Registered: ‎04-24-2012

Caller ID

‎05-15-2012 12:49:36 PM

How do I change my caller ID I changed my user information an it still hasn't changed

ACE - Geek

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Re: Caller ID

[ Edited ]

‎05-15-2012 04:16:47 PM - edited ‎05-15-2012 04:17:03 PM

If you changed it from your OLAM and saved it, it should change but give it a few days. That also happened to me. It doesn't switch over instantly.

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Visitor

Posts: 13

Registered: ‎04-24-2012

Re: Caller ID

‎05-16-2012 01:18:04 PM

May I ask what is an OLAM

ACE - Geek

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Re: Caller ID

‎05-16-2012 01:20:47 PM

OLAM...Online Account Manager. You would have to log in to your account

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Posted from Google Nexus S

Visitor

Posts: 13

Registered: ‎04-24-2012

Re: Caller ID

‎05-16-2012 06:40:39 PM

Ok it said it would change over 24 hours so i waited but I'll wait more

ACE - Geek

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Re: Caller ID

‎05-17-2012 05:16:47 AM

Yes, give it another day or two.

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Posted from Google Nexus S

Visitor

Posts: 13

Registered: ‎04-24-2012

Re: Caller ID

‎05-27-2012 06:32:28 PM

Ok so I gave it a few days but it still hasn't changed

ACE - Geek

Posts: 10,705

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Registered: ‎01-30-2008

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Re: Caller ID

‎05-27-2012 09:22:54 PM

I would suggest calling Customer Care at 1-800-331-0500. That's about I can tell you. I did mine online and it worked after a couple of days.

You can also check my original post about the same issue you're having.

http://forums.att.com/t5/Wireless-General-Care-and/How-can-I-get-a-name-change-on-caller-ID/m-p/2849...

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Newbie

Posts: 58

Registered: ‎05-20-2012

Re: Caller ID

‎05-27-2012 09:25:24 PM

Caller ID takes 72 hours to process.

ACE - Geek

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Re: Caller ID

[ Edited ]

‎05-27-2012 09:29:22 PM - edited ‎05-27-2012 09:30:34 PM

mejoey1....It's already been 10 days or so that the OP has waited.

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Re: Caller ID

‎05-28-2012 01:51:21 AM

Remember, caller id does change within 72 hours, but it's still up to the other landline companies to update their cnam or caller id info. After I changed it, I had to call time warner for them to update their systems before it would show the correct caller id on my landline. ATT updates the info, butt it's also up to your landline company to update theirs. Most update within a week. Some, can take months, especially smaller companies.

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