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Registered: ‎08-18-2012

Can't add anymore lines?

‎08-18-2012 11:30:56 AM

I am trying to buy a phone to add to my line from costco (i currently have 3 lines on my account including mine)but it says I am not allowed anymore lines. But on AT&T I can add two more lines. Help.

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ACE - Expert

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Re: Can't add anymore lines?

‎08-18-2012 01:27:31 PM

LkChoe wrote:

I am trying to buy a phone to add to my line from costco (i currently have 3 lines on my account including mine)but it says I am not allowed anymore lines. But on AT&T I can add two more lines. Help.

How many minutes is your family plan?

550 = 3 lines maximum

700 and above = 5 lines

On the att site I believe it will let you know that you have to upgrade you rplan before you can complete the order

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Re: Can't add anymore lines?

‎08-18-2012 01:27:52 PM

What minute plan do you have? If you have the 550 minute plan, it is capped at 3 lines. If you have the 700 minute plan, it is capped at 5 lines. If you have a grandfathered plan (no longer available), you cannot add lines to it.

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Contributor

Posts: 2

Registered: ‎08-18-2012

Re: Can't add anymore lines?

‎08-18-2012 03:04:28 PM

I have a 700 minute plan

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ACE - Expert

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Re: Can't add anymore lines?

‎08-18-2012 03:15:12 PM

LkChoe wrote:

I have a 700 minute plan

you are allowed 5 lines on that, something in the costco system then

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