03-02-2012 04:27:11 PM
I lost my phone last night so I called to report a claim on it. Well the web page said as fast as the next day. I was thinking sweet Ill get a new phone tomorrow!!!!!!! But I had to submit some paper work that I faxed this morning at 830am. Well my question is does anybody know how long it will take for me to get my phone??? I need it for my job and can't do any work until then =( Does anybody here have any experience with the insurance claims?? Also I had a White phone will I get the same phone in white. Its a brand new model that just came out on FEB.. 19th. Any help with this will be really appreciated.
Its the Samsung Galaxy Note (ceramic white).
03-20-2012 02:44:55 PM - edited 03-20-2012 02:47:59 PM
Once your claim is approved (not recieved, mind), the replacement device is shipped to you and received overnight in most cases. Claims may be fulfilled with a new or remanufactured device. Colors, features and accessory compatibility are not guaranteed.
Make note that shipping is affected by the parcel company and things like weekends, weather, holidays, and strikes.
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