Customer Service Summary Helpful Link

ATTDelia · ‎11-18-2010

Do you need to review your Customer Service Summary or CSS Contract? Click the link below and find the quick and easy steps to accomplish this task!

Review my Customer Service Summary (CSS)

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Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

ATTDelia · ‎11-18-2010

To learn more about other self-help options, please visit the AT&T Support Portal here.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Phil-101 · ‎11-18-2011

Moved:

Moved for better exposure

c_r_santiago · ‎12-09-2012

I have just been given the worst service ever by the customer service manager.... Over the phone. Jennifer Stultz made little remarks under her breath as I was speaking and had a snappy attitude. I would like her supervisors Greg Williams or Reese Nelson to get in contact with me ASAP over this. I work in Sales/Customer Service and this by far is the worst customer service I have ever experienced.

The original reason for my call was the bogus data information that was online that they said was accurate and then said it was not date and time stamped when I clearly see the date and time stamp on their website. When speaking to this manager she said that the data used could have been another day? It clearly said on the website the date and times the data was used which was completely in accurate. I need facts and proof or I will cancel all my services with AT&T. I hope to speak to her supervisors soon.

Phil-101 · ‎11-18-2011

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