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Every online order gets automatica lly cancelled? ? WHY ???
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07-07-2012 08:14:02 AM
okay so im trying to upgrade my phone i do everything right and when i enter the order number to check the status it shows as cancelled ? the credit card is good so what gives? is the phone not in stock or something ?
My Device: iPhone 5 & Samsung Focus
Re: Every online order gets automatica lly cancelled? ? WHY ???
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07-10-2012 08:56:45 AM
Were you able to retrieve your order information?
There are many reasons why an order might be cancelled.
Please let us know if you still need help!
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I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.








