04-10-2012 05:58:52 AM
I'm a student and currently in a family plan. The thing is that all of us in the plan, except one person, will be out of the country for the entire summer break, which lasts about 3 and half months. We will not be able to use the phone regularly outside the country.
So my question is, is there a way to keep that one line of the person who stays in the US active, while put the rest of the lines into "hibernation"? I checked the suspension service but it's just a suspension service for lost phones and you have to pay normal fee even if you don't use it. I'm looking for a way to just pay a fee for keeping the line, since we know we are not able to use them for couple months.
04-10-2012 12:11:48 PM
You can suspend service on mobile phones regardless of it they are lost or not. You do have to pay a fee though.
This is called a Reduced Rate Suspend and one of the reasons it's used is when our customers travel out of the US.
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