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Insurance Informatio n
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07-09-2012 02:25:45 PM
I just found out that you can go on the Asurion website to directly find out how much your phone deductible is and file a claim. I also found that you can see the deductible from other service providers. Asurion is a rip off!
Solved! Go to Solution.
Re: Insurance Informatio n
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07-10-2012 08:26:58 AM
That information is located on AT&T's website as well - https://www.att.com/shop/wireless/services/mobilei
Non-Refundable Deductible $50/$125/$199* per approved claim.
To see a list of devices and applicable deductibles, visit att.com/mobileinsurance.
Deductible: A tiered deductible per the terms of your Mobile Insurance Coverage Certificate, will apply as follows:
- Device Tier 1: Devices will be charged a $50 non-refundable deductible.
- Device Tier 2: Devices will be charged a $125 non-refundable deductible.
- Device Tier 3: Devices will be charged a $199* non-refundable deductible. Deductible Tier 3 will become effective October 4, 2011. On this date, certain devices including the iPhone will be moved to this tier.
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Re: Insurance Informatio n
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07-12-2012 09:48:07 AM
Cool. Thanks for the info.
Re: Insurance Informatio n
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07-12-2012 09:51:29 AM
You're welcome!
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.








