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Visitor

Posts: 1

Registered: ‎01-17-2012

Insurance/replacement question

‎01-17-2012 01:12:55 PM

If you have insurance on your phone and it's damaged or lost, do you have to buy the same phone or can you choose a different one?

Former Community Manager

Posts: 5,009

Registered: ‎06-20-2011

My Device: iPhone 5 & Samsung Focus

Re: Insurance/replacement question

‎01-17-2012 01:27:00 PM

Your phone is typically replaced with the same model. Here's a link w/ some additional info about how insurance works: http://www.wireless.att.com/cell-phone-service/services/serviceDetails.jsp?catId=cat1470005&skuId=sk...

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