02-01-2012 08:26:12 PM
I have a plan that includes unlimited data. I'd like to upgrade to a new smartphone but I want that unlimited data. I chatted with a customer service person online and they said,
"As soon as you do an upgrade to a new device, whether another blackberry or a samsung, that old Alltel plan would automatically have to be removed, and you'd have to pick from one of our actual data plans, which start at $15 a month for 200 MB and go all the way to $50 a month for 5 GB."
How is it then that when the iPhone 4S came out people were able to keep their plan? Am I screwed because my plan isn't from AT&T?
If it's not possible to keep the plan (even though I'm perfectly fine signing a two year contract) then I'll be happy that my contract expired back in September and I'll leave and go to Verizon.
02-01-2012 09:45:20 PM
02-02-2012 06:56:39 AM
I'd get in contact with Jamileh, one of the Community Managers, and see if she can't help you out. Not sure how the grandfathering for unlimited data works with Alltel customers. One thing you didn't indicate in your post is what KIND of phone you have. If you have a feature phone with unlimited data, then you are most likely out of luck. If your current phone is a smartphone, then you might be able to get a new smartphone with unlimited data. It wasn't a blanket unlimited data grandfathering that AT&T allowed; you had to have a smartphone data plan on your account prior to the plan being retired.
02-02-2012 07:12:18 AM
02-02-2012 08:04:39 AM
I came over from Verizon and they grandfathered my unlimited data plan. I did have a smartphone with Verizon though and now I have a Motorola Atrix with unlimited data.
02-02-2012 09:37:29 AM
02-23-2012 06:04:17 PM
02-24-2012 08:50:02 AM
Don't even bother trying to get AT$T's unlimited plan grandfathered.
They are pushing us all out the door.
I've had unlimited data for over 15 years.
Now once I hit 2 Gbs, my phone turns into a brick for the rest of the month.
And to maker matters worse, they were unable to unthrottle some users (myself included) when their new billing cycle starts.
I'm not paying $200/mo for a fricken paperweight!
Good riddance to this crappy service!
02-25-2012 03:57:26 AM