Phone Insurance

[mycheese61]

I just decided to report my cell phone which has acted poorly from the time I purchased it. I took it to the at&t store, reported it to technical service. No one understood my problem with the phone's contact card which was duplicating each contact up to 10 times!!  Recently I dropped it and decided to put my insurance to  work.  I truly thought I would not have been charged for the new phone they so gladly agreed to send out.  My prior troubles and woes were just ignored. My complaint is - why should I pay for a new phone when the one I first purchased was defective all along???

[imstef]

Phone insurance is just like car insurance and health insurance. You pay for your premium, if something happens to your phone and you need to file a claim, you're responsible for the deductible. It's how the insurance works.