03-12-2012 07:33:28 AM
And after downloading my AT&T app. To better manage these accounts. I've notice that my number carries more data use then the other number and fewer text but in reality it should be more message on my number . I'm a text person! the other phone well they likes watching video\ YouTube I'm wondering what is the mix up why does it seem like one number is getting the other numbers usage and vice\versa
03-13-2012 01:53:01 PM
Without reviewing your accounts, I'm afraid that I can't offer much advice on why you're seeing this.
If you'll please send me a private message with your name, account number, phone number and the best time to contact you; I will ask a member of our team to give you a call to go over your accounts in greater detail.
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
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