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Visitor

Posts: 1

Registered: ‎01-11-2012

received my replacement phone. can i return the new replacement phone, mail it back to them?

‎01-11-2012 01:24:20 AM

i asked for a replacement for my old phone because it wasn't charging.. then when i tried the new phone (the replacement) using my old battery (the battery of the old phone), it wasn't charging too.. i realized that there's nothing wrong with my old phone, only it's battery and i do not need the replacement phone. can i just return the new phone? will it cost me? PLS HELP.

Visitor

Posts: 37

Registered: ‎12-19-2011

My Device: Sony Ericson W8

Re: received my replacement phone. can i return the new replacement phone, mail it back to them?

‎01-15-2012 01:24:23 AM

i think u need to call warranty about it..

Employee

Posts: 374

Registered: ‎08-30-2011

My Device: andriod!

Re: received my replacement phone. can i return the new replacement phone, mail it back to them?

‎01-15-2012 06:25:57 AM

I would call warranty and let them know you are returning the replacement phone, but there will not be any issues as long as they get one of the phones back.

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I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Posted from SonyEricsson LT15i

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