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Blocked calls and texts
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06-21-2012 07:49:13 AM
I blocked two numbers from my and my son's phone from calling and/or receiving messages. One of the numbers is an AT&T customer and one is a Verizon customer. Do they know they have been blocked, and if so how are they aware of being blocked?
Solved! Go to Solution.
Re: Blocked calls and texts
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07-16-2012 01:52:14 PM
If a person you've blocked tries to call his phone number, they will typically hear a message stating the person is not available at this time.
When they try to text, they'll get a message that the number is not accepting messages at this time. Non AT&T customers do not get a response.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
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Re: Blocked calls and texts
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08-17-2012 06:23:30 PM
how do you block a caller or specific number from calling or texting?
Re: Blocked calls and texts
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09-10-2012 03:14:42 PM
Ok, I am an AT&T customer. What I want to KNOW is how can a person leave a VM if their NUMBER IS BLOCKED? NO ONE seems to know and I am going to cancel this phone if I dont get an answer! ALso, I don't UNDERSTAND why AT&T charges 1.99 to call 911 IN AN EMERGENCY! THAT IS RIDICULOUS! Very UNHAPPY RIGHT NOW! I used the reject phne number feature!
Re: Blocked calls and texts
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09-11-2012 08:50:56 AM - edited 09-11-2012 08:51:17 AM
I'm sorry you're so frustrated, I'm sure we can help.
Can you tell me a bit more about the "reject phone number" feature you used? If a phone number is truly blocked, the caller will not be able to leave a voicemail but if you're hitting "decline" or using a "reject call" list on your phone, that does not block the number it just means you won't get a call. The caller will still be able to leave voicemail.
In regards to the charge for a 911 call, can you give me some additional information? Are you seeing a $1.99 charge on your bill after calling 911? Each monthly bill does include a Government Fee and Surcharge related to 911 services.
You may be interested in our Smart Limits feature if you need to block numbers from calling your phone. Here is some additional information: http://www.att.net/smartcontrols-SmartLimitsForWir
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Re: Blocked calls and texts
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03-12-2013 07:10:54 AM








