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Teacher

Posts: 17

Registered: ‎12-07-2004

Impact suddenly asking for Sim but it is installed

‎05-11-2010 04:49:43 PM

My daughter has the Impact and has had it for about one month. This morning, the phone asked for the sim card, but it is already installed. The SIM is several years old, it is Cingular Branded, formerly in a Firefly a Razor and a Xenon.

Could the sim just suddenly fail/go bad? Im pretty sure the phone has been dropped a few times, but it was fully functional yesterday. I had a sim card from an old AT&T Blue plan for probably 7 years, but that may not mean anything at all.

If the sim is indeed bad, what is the procedure for obtaining a new one and will AT&T hose me with some ridiculous fees?

For a 13 yr old, this is of almost national security importance, so any advice will help me resolve this quickly.

Thanks in advance for help.

Professor

Posts: 2,091

Registered: ‎02-06-2006

My Device: Google Nexus 4

Re: Impact suddenly asking for Sim but it is installed

‎05-12-2010 08:43:15 AM

dbalchunas wrote:
My daughter has the Impact and has had it for about one month. This morning, the phone asked for the sim card, but it is already installed. The SIM is several years old, it is Cingular Branded, formerly in a Firefly a Razor and a Xenon.

Could the sim just suddenly fail/go bad? Im pretty sure the phone has been dropped a few times, but it was fully functional yesterday. I had a sim card from an old AT&T Blue plan for probably 7 years, but that may not mean anything at all.

If the sim is indeed bad, what is the procedure for obtaining a new one and will AT&T hose me with some ridiculous fees?

For a 13 yr old, this is of almost national security importance, so any advice will help me resolve this quickly.

Thanks in advance for help.

Yes, sim cards do go bad. If you go to a corporate store, they will most likely replace it for free, especially considering the length of time you have had your current one.

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