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Visitor

Posts: 10

Registered: ‎09-26-2008

dumb question

‎05-17-2012 05:02:44 AM

Just added 4 lines in the last 2 weeks and want to return one phone but she wants to keep the number how can this be done? I know when I was on Verizon and sprint they could swap the numbers around but first time on GSM so not sure how it works. If anyone is curious added 2 skyrockets a vivid and an infuse want to return the vivid and keep the number.

ACE - Geek

Posts: 9,678

Topics: 83

Kudos: 598

Solutions: 175

Registered: ‎05-26-2008

Re: dumb question

‎05-17-2012 07:30:01 AM

ajac wrote:

Just added 4 lines in the last 2 weeks and want to return one phone but she wants to keep the number how can this be done? I know when I was on Verizon and sprint they could swap the numbers around but first time on GSM so not sure how it works. If anyone is curious added 2 skyrockets a vivid and an infuse want to return the vivid and keep the number.

what are you going to put in place of the phone that you are taking back? If you just want to move the number from the phone being returned to one of the other 3 that you are keeping that can be done, it would be a lot faster to take the phones to a retail outlet and have the person there do it for you.

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Visitor

Posts: 10

Registered: ‎09-26-2008

Re: dumb question

‎05-17-2012 08:19:30 AM

the number for the phone we just ordered all ordered withen the 30 day window still and the phone we are returning is to a walmart so no 35 dollar fee woot!

Visitor

Posts: 10

Registered: ‎09-26-2008

Re: dumb question

‎05-17-2012 08:28:14 AM

so what i want to do basically is:

keep number from phone 1

keep phone of phone 2

return phone 1 (bought a week ago ) and turn off number that was just purchased

ACE - Geek

Posts: 9,678

Topics: 83

Kudos: 598

Solutions: 175

Registered: ‎05-26-2008

Re: dumb question

‎05-17-2012 10:22:31 AM

ajac wrote:

the number for the phone we just ordered all ordered withen the 30 day window still and the phone we are returning is to a walmart so no 35 dollar fee woot!

Never dealt with wally world for a phone purchase, verify that the people there can actually do what you want and move the numbers around

Award for Community Excellence (A.C.E.) achiever for 2012*

ACE - Professor

Posts: 8,094

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Registered: ‎05-02-2003

My Device: iPhone 5

Re: dumb question

‎05-17-2012 10:34:43 AM

ajac wrote:

so what i want to do basically is:

keep number from phone 1

keep phone of phone 2

return phone 1 (bought a week ago ) and turn off number that was just purchased

I would talk directly with them as what you wan to do is complicated and could trigger fees and/or contract obligations that you want to avoid.

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