locked out of my stuff

[ashley646]

so i found my old phone in my garage, and i locked the folder my stuff. and i have no clue what to do or what the password is. and ive tried everything i could think of. any ideas??

[Wild Banchi ACE - Professor]

---

ashley646 wrote:

so i found my old phone in my garage, and i locked the folder my stuff. and i have no clue what to do or what the password is. and ive tried everything i could think of. any ideas??

---

Assuming that you have a Samsung Propel, (that's your avatar) what does the screen say when you try to enter the password?

Does it say "Enter PUK code", or something like that...?

[ashley646]

uhm no. i guess, because of research, its a user-difined code? and i dont know the code. so can att somehow reset the phone entirely without out the code or.... what?? 

p.s and yes my phone is a propel(: thx 4 noticing

[Wild Banchi ACE - Professor]

---

ashley646 wrote:

uhm no. i guess, because of research, its a user-difined code? and i dont know the code. so can att somehow reset the phone entirely without out the code or.... what?? 

p.s and yes my phone is a propel(: thx 4 noticing

---

You're welcome.

And unfortuantely, I don't really know too much about "user-defined" lock codes... For further assistance, you can give Customer Care a call at 1-800-331-0500, and they can most likely halp you with this.

Good luck.