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Contributor

Posts: 2

Registered: ‎06-04-2012

water damage

‎06-04-2012 06:03:08 AM

My son was pushed in a pool. will AT & T cover the damage. I was told no by so many people.. only have had the phone since Oct 2011. have a lot of time to pay on the Contract..I have tried the rice thing, for approx. 10 hours so far. it comes on, but no screen. Its a smart phone. please let me know what to do.

ACE - Expert

Posts: 9,900

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Registered: ‎05-26-2008

My Device: Motorola 2950SE bag phone

Re: water damage

‎06-04-2012 06:08:50 AM

Pioneertrail wrote:

My son was pushed in a pool. will AT & T cover the damage. I was told no by so many people.. only have had the phone since Oct 2011. have a lot of time to pay on the Contract..I have tried the rice thing, for approx. 10 hours so far. it comes on, but no screen. Its a smart phone. please let me know what to do.

unles you have insurance on the phone, att will not replace it.try 5 or 6 days in the rice. Other then that you can get a att gophone and put your son's sim into it or purchase a used phone off ebay. You can also check your home owners insurance to see if it will cover the phone

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

Posts: 11,028

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Registered: ‎01-30-2008

My Device: Samsung Google Nexus S

Re: water damage

‎06-05-2012 09:00:54 AM

The rice works, usually, but you have to leave it in longer than 10 hours. It also happened to my sister...her's fell in a toliet, though. Took out the batttery and Sim and left it in rice for 3 days. Phone still works!! Good luck!!

Hangin' with my Peeps!!

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