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Visitor

Posts: 11

Registered: ‎05-01-2012

My Device: iPhone 4S & iPad 3

Full Bill with details no longer accessible on wireless online account

[ Edited ]

‎05-07-2012 03:00:33 PM - edited ‎05-07-2012 03:01:50 PM

On my wireless online account, when I click on View Bill Summary then on My Paper Bill, it brings up the PDF bill copy.

That PDF only shows the 3 page summary.

On the left side, my billing account number is only listed once. It should be listed twice & clicking on the 2nd one will give you the detailed Full Bill.

With my immeiately preceeding bill (thru March), I was also able to view & print that detailed Full Bill, but for some reason I can't do that anymore with my bill (thru April). Anyone have any ideas why ? ? ?

Former Community Manager

Posts: 5,009

Registered: ‎06-20-2011

My Device: iPhone 5 & Samsung Focus

Re: Full Bill with details no longer accessible on wireless online account

‎06-01-2012 10:48:40 AM

Just to be clear, you're not able to see your billing details for a completed billing cycle?

Are you still unable to see those details? What about this month's statement?

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