02-20-2012 11:29:21 AM
I have been trying to pay my bill for the last two days. I have registered and linked, follow the video etc... and still cannot pay my bill. The agent that i spoke to could not help me. I followed his instructions and something about a preimer account message appeared infact I think the agent hungup on me after I told him about the preimer account message. I am now locked out of my account. I have been paying my bills online with no problem until yesterday. By the way I have a bill that is over due. I am so ........( I just got censored) that I am done trying pay my bill for today.
04-21-2012 03:07:16 AM
Have you tried using the phone automated system? Dial 611 from your cell phone and follow the prompts. It's the same as going online. Having a Premier account (business account) shouldn't prevent you from being able to pay your bill.