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Visitor

Posts: 1

Registered: ‎02-20-2012

phone records

‎02-20-2012 08:50:31 AM

How can I get a copy of my phone records, call history, msg history?

ACE - Wizard

Posts: 2,002

Topics: 4

Kudos: 164

Solutions: 143

Registered: ‎07-20-2008

My Device: iPhone 4s

Re: phone records

‎02-20-2012 09:21:35 AM

Your online account has quite a few of your previous bills. I think like 16 months. The are in pdf form and are available online.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 1

Registered: ‎06-09-2012

Re: phone records

‎06-09-2012 01:29:16 AM

What about when the online version is inaccurate? Mine is missing some activity/information regarding some texting I've done. I've contacted customer service and the best thing they can do is "look into" the matter. I get a case number but no guarantee that the issue will be resolved :/ I need the information sooner than the 9 day turnaround for the disposition. Is there any way I can get my records faster?

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