02-20-2012 09:21:35 AM
06-09-2012 01:29:16 AM
What about when the online version is inaccurate? Mine is missing some activity/information regarding some texting I've done. I've contacted customer service and the best thing they can do is "look into" the matter. I get a case number but no guarantee that the issue will be resolved :/ I need the information sooner than the 9 day turnaround for the disposition. Is there any way I can get my records faster?
06-06-2013 06:45:23 PM
06-09-2013 07:53:05 AM
"Mine is missing some activity/information regarding some texting I've done."
If you're using an iPhone than you won't see those that were sent/received using Apple's iMessage system because it uses data. The same might apply to some other platforms, like BBM on Blackberry for example.