Otto Pylot
Posts: 1,532
Kudos: 51
Solutions: 8
Registered: ‎03-20-2011
My Device: iPhone 5
Re: 3G Microcell - 3G Red Light Flashing

purplenoise wrote:

I just received a microcell. Mine worked for about 10 minutes today (first day) then solid red light. Reset didn't work, power cycle didn't work, and the multi step recipe involving 2 minutes of wait time between some steps did not work either.

 

So what should I do? any helpful AT&T representatives reading this forum? or do they only intervene  when they need to moderate?

 

-Aurelio


There is a reset button on the back of the MicroCell just above the power cord I believe. Just use a straightened paper clip and insert and hold for about 10 seconds. I think there's instructions in the sparse docs that came with it. I don't remember if you hold in the reset button and power up the MicroCell or not. It's like a hard reset that sometimes fixes issues that a simple powercycle won't.


For MicroCell Setup and Basic Troubleshooting, use this link.
For additional help, please send a PM to ATTCustomerCare.





*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.