Re: Random Data Transfer Charges
12-07-2009 07:19:22 PM
Just today I got my phone bill and I was charged maybe about five bucks for extra charges (I know it's not much, but still...)
So i went to my account on the at&t website, to find that I had been charged for data transfers. Well, i didn't know what that meant, so i looked it up and it said that it was for sending things over email and connecting to the internet. my mom said that maybe i had accidentally gone to the internet. however, sometimes i accidentally get to the internet, but i have NEVER been charged that in the past. also, i sent a lot of pictures to my email address two months ago, and i was never charged for any of that.
so i looked at the details of this: one of them was sent on Nov 22 at 9:15 in the morning. by then, i am on my way to church!! and i dont text during church. Another was sent on Nov 17, which would have been a wednesday, and i was at my evening church service, and like i said before, i DO NOT TEXT DURING CHURCH! and it also said that another one was sent at the EXACT same time as the one before me that i just mentioned. another was sent on the 15th, which would make sense because i don't go anywhere on the 15th, however, i did not get any messages on my email from my phone (i checked) and even if i had accidentally gone to the internet, i had never been charged before. and finally, the last one was sent on Nov 7 at 10:40 in the night. now that was a saturday, but like i said before, i never got an email from my phone and i shouldn't have been charged going to the internet because i had never been charged before.
i have not complained to at&t yet, for its almost my bedtime (i get tired kinda early cuz i have early mornings) and i just got the bill today. i am soooo not very happy with this even though its only like 5 dollars, unlike some of you whom it is 100 dollars (i am veryyyyyyyyyyyy sorry for that). but u know, if they did that every month for a year, thats like $60 i could save. anyway, i am very unhappy with the mistakes at&t has made (unless one of my friends got on there). i would be happy to pay the bill if they could prove that the transfers were true, but until i am convinced otherwise, i am shocked and i disapprove deeply. overall, at&t is a good company and this is the only time i have experienced trouble. however, this is something they REALLY need to fix.